Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Bacon

Melbourne

Summary

Adept at enhancing customer satisfaction and streamlining data processes, I significantly boosted team productivity at Life Care Center Palm Bay through innovative communication strategies and meticulous attention to detail. My expertise in data entry and client relationship building, complemented by a strong work ethic, drives continuous improvement and operational efficiency.

Personable and reliable, with solid understanding of customer service and maintenance protocols. Possesses practical skills in troubleshooting and basic repair tasks, coupled with willingness to learn new techniques quickly. Aiming to deliver efficient and high-quality service to contribute positively to team performance.

Overview

8
8
years of professional experience

Work History

Enviromental Services

Life Care Center Palm Bay
03.2023 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.

Data Entry

DMV
01.2017 - 03.2019
  • Designed user-friendly interfaces, increasing productivity and reducing errors in data entry.
  • Streamlined settlement processes by implementing efficient data entry and verification techniques.
  • Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
  • Streamlined data entry processes for enhanced efficiency and productivity.
  • Completed data entry tasks efficiently, ensuring accuracy and confidentiality of information.
  • Reduced invoice errors with meticulous data entry and thorough verification procedures.

Education

High School - High School

Truman
Taylor, MI
05.1990

Skills

  • Customer service
  • Goal-oriented mindset
  • Client relationship building
  • Complaint handling
  • Conflict resolution
  • Workflow management
  • Data entry
  • Customer satisfaction measurement
  • Safety compliance
  • Task prioritization
  • Relationship management
  • Follow-up procedures
  • Response time optimization
  • Attention to detail
  • Strong work ethic
  • Listening skills
  • Excellent communication
  • Team collaboration
  • Multitasking and organization
  • Performance goals
  • Client rapport
  • Active listening
  • Time management
  • Decision-making
  • Good judgment
  • Flexible schedule
  • Safety awareness
  • Cleaning procedures

Timeline

Enviromental Services

Life Care Center Palm Bay
03.2023 - Current

Data Entry

DMV
01.2017 - 03.2019

High School - High School

Truman
Jennifer Bacon