Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
Work History
Census Enumerator
U.S. Census Bureau, U.S. Department Of Commerce
Suitland, MD
04.2010 - 08.2010
Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
Explained the purpose and importance of participating in the census program to respondents.
Performed quality control checks on survey forms before submitting them for processing.
Conducted door-to-door surveys to collect data from households and individuals.
Double-checked information on survey forms or information pads to verify accuracy of information.
Verified accuracy of collected information and updated records accordingly.
Read maps and located addresses to complete assigned forms via personal interview.
Assisted individuals in filling out applications or questionnaires.
Call Center Representative
BP
Houston, TX
04.2010 - 07.2010
Handled high volume calls for BP during Deepwater Horizon.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Utilized knowledge base to answer inquiries from customers quickly and effectively.
Education
Some College (No Degree) - Nursing
Wharton County Junior College
Wharton, TX
Skills
Active Listening
Confidentiality Protection
Scheduling Interviews
Recordkeeping Accuracy
Polite and Professional
Timeline
Census Enumerator
U.S. Census Bureau, U.S. Department Of Commerce
04.2010 - 08.2010
Call Center Representative
BP
04.2010 - 07.2010
Some College (No Degree) - Nursing
Wharton County Junior College
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