JENNIFER BAKER
SAN JOSE,CA
Summary
Passionate about helping others and leveraging a diverse skill set to contribute to a future workspace. Committed to delivering exceptional service that brings fulfillment and creates opportunities for personal and professional growth. Dedicated to making a positive impact and driving success through a strong work ethic and a genuine desire to make a difference.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
YMCA of Silicon Valley
06.2023 - 11.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Adapted teaching techniques to different learning styles.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Championed inclusive swim programming within the organization, leading to increased enrollment and participation among special needs students.
Lifeguard
YMCA Of Silicon Valley
06.2023 - 11.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Behavior Technician
Star of CA, The Stepping Stones Group
02.2023 - 05.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Worked with prompting and fading to encourage positive behaviors and integrate clients into everyday life
- HIPPA certified
- Trained Mandated reporter
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Client care, Behavior reduction, Applied Behavior Analysis
- Trained in Data collection and Data analysis
- Used positive reinforcement techniques to motivate clients to participate
- Trained in ABC data
- Created graphs to measure proficiency of skills in clients
- Antecedent interventions
- Stimulus control
- Discrete Trial teaching
- Naturalistic Teaching
- Token systems
- Chaining and Shaping
- Respected client dignity and Maintained a professional boundary with families
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Elder Care Provider
Hearts and Minds Activity Center
01.2023 - 02.2023
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Improved elderly clients quality of life by providing compassionate and attentive care.
- Monitored clients health conditions, promptly reporting any concerns to medical professionals for proper intervention.
- Implemented memory-enhancing activities specifically tailored towards dementia patients.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents quality of life by providing compassionate care and assistance with daily activities.
- Encouraged residents to engage in physical exercises, contributing to their mobility and physical well-being.
Customer Service Specialist
Goodwill of Silicon Valley
11.2022 - 02.2023
- Organized and maintained reused clothing racks in color coded, neat systems
- Greeted customers and assisted them in finding products and clothing items of choice, ensuring effective customer relations through these encounters
- Proficient in using the register, where I helped customers check out items, return items and kept them updated on discounts and donation information
- Expressed leadership when addressing customer concerns in store, and I was able to communicate for more help as needed
Server
Sweetgreen
01.2022 - 03.2022
- Welcomed an estimate of 40 diners daily at their arrival, being friendly and informative
- Maintained online and in-person customer orders
- Ensured bread was at each table, and took drink and food orders in a timely manner
- Restocked salad ingredients and prepared other side dishes alongside the kitchen crew, by grabbing needed ingredients
- Sanitized counters, swept workplace floors, and maintained cleanliness of space
- Cleaned tables, took out trash, and restocked essentials for bathrooms
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Bakery Assistant
Honey Bakery
10.2021 - 12.2021
- Maximized bakery efficiency by storing items properly, labeling correctly, and arranging goods on display in a well-presenting way
- Helped customers locate ideal menu items by listening to needs and recommending specific items or providing clarification
- Maintained and followed a daily schedule to keep hot, fresh products available daily and maintain food regulations
- Folded boxes, swept and cleaned floors, and overall improved kitchen food safety
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Education
Studio Arts
West Valley College
Saratoga, CA06-2026
Skills
- Red Cross First Aid and CPR Certified
- Adaptable
- Problem-solving
- Group & Individual Instruction
- Social skill development
- Verbal behavior training
- Behavioral support
- Trauma-informed care
- Substance abuse treatment
- Therapeutic communication
- Emotional Intelligence
- Cooking/Baking
- Documentation skills
- Meal preparation/Cake decorating
- Stress Management
- Instructional skills
- Hospitality
- Customer service
- Creativity
- Filming
- Painting
- Creative direction
- Sculpture
- Illustration
- Dancing
- Editing
- Photoshop
- Photography
- Graphic design
- Computer Basics
- Typing
- IOS
- Social Media Management
- Branding
- Childcare
- Babysitting
- Event and party planning
- Interior Design
- Competitive swimming
- Cashiering
- Stocking
- Special Education
- Social skill development
- Verbal behavior training
- Behavioral support
- Pet care
- Animal Training
- Dog handling
- Foreign Languages
- Swim stroke techniques
- Pool safety
- Lifesaving Skills
Certification
- Behavior Technician
- Food Handler Certification
- ServSafe
Additionalinformation - Workauthorization
Authorized to work in the US for any employer.
Languages
Russian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Swim Instructor
YMCA of Silicon Valley
06.2023 - 11.2023
Lifeguard
YMCA Of Silicon Valley
06.2023 - 11.2023
Behavior Technician
Star of CA, The Stepping Stones Group
02.2023 - 05.2023
Elder Care Provider
Hearts and Minds Activity Center
01.2023 - 02.2023
Customer Service Specialist
Goodwill of Silicon Valley
11.2022 - 02.2023
Server
Sweetgreen
01.2022 - 03.2022
Bakery Assistant
Honey Bakery
10.2021 - 12.2021
- Behavior Technician
- Food Handler Certification
- ServSafe
Studio Arts
West Valley College
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