JENNIFER BAKER
SAN JOSE,CA
Summary
Passionate about helping others and leveraging a diverse skill set to contribute to a future workspace. Committed to delivering exceptional service that brings fulfillment and creates opportunities for personal and professional growth. Dedicated to making a positive impact and driving success through a strong work ethic and a genuine desire to make a difference.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
YMCA of Silicon Valley
Saratoga, CA
06.2023 - 11.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Adapted teaching techniques to different learning styles.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Championed inclusive swim programming within the organization, leading to increased enrollment and participation among special needs students.
Lifeguard
YMCA Of Silicon Valley
Saratoga, CA
06.2023 - 11.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Behavior Technician
Star of CA, The Stepping Stones Group
San Jose, CA
02.2023 - 05.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Worked with prompting and fading to encourage positive behaviors and integrate clients into everyday life
- HIPPA certified
- Trained Mandated reporter
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Client care, Behavior reduction, Applied Behavior Analysis
- Trained in Data collection and Data analysis
- Used positive reinforcement techniques to motivate clients to participate
- Trained in ABC data
- Created graphs to measure proficiency of skills in clients
- Antecedent interventions
- Stimulus control
- Discrete Trial teaching
- Naturalistic Teaching
- Token systems
- Chaining and Shaping
- Respected client dignity and Maintained a professional boundary with families
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Elder Care Provider
Hearts and Minds Activity Center
San Jose, CA
01.2023 - 02.2023
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Improved elderly clients quality of life by providing compassionate and attentive care.
- Monitored clients health conditions, promptly reporting any concerns to medical professionals for proper intervention.
- Implemented memory-enhancing activities specifically tailored towards dementia patients.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents quality of life by providing compassionate care and assistance with daily activities.
- Encouraged residents to engage in physical exercises, contributing to their mobility and physical well-being.
Customer Service Specialist
Goodwill of Silicon Valley
San Jose, CA
11.2022 - 02.2023
- Organized and maintained reused clothing racks in color coded, neat systems
- Greeted customers and assisted them in finding products and clothing items of choice, ensuring effective customer relations through these encounters
- Proficient in using the register, where I helped customers check out items, return items and kept them updated on discounts and donation information
- Expressed leadership when addressing customer concerns in store, and I was able to communicate for more help as needed
Server
Sweetgreen
Marina Del Rey, CA
01.2022 - 03.2022
- Welcomed an estimate of 40 diners daily at their arrival, being friendly and informative
- Maintained online and in-person customer orders
- Ensured bread was at each table, and took drink and food orders in a timely manner
- Restocked salad ingredients and prepared other side dishes alongside the kitchen crew, by grabbing needed ingredients
- Sanitized counters, swept workplace floors, and maintained cleanliness of space
- Cleaned tables, took out trash, and restocked essentials for bathrooms
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Bakery Assistant
Honey Bakery
San Jose, CA
10.2021 - 12.2021
- Maximized bakery efficiency by storing items properly, labeling correctly, and arranging goods on display in a well-presenting way
- Helped customers locate ideal menu items by listening to needs and recommending specific items or providing clarification
- Maintained and followed a daily schedule to keep hot, fresh products available daily and maintain food regulations
- Folded boxes, swept and cleaned floors, and overall improved kitchen food safety
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Education
Studio Arts
West Valley College
Saratoga, CA06-2026
Skills
- Red Cross First Aid and CPR Certified
- Adaptable
- Problem-solving
- Group & Individual Instruction
- Social skill development
- Verbal behavior training
- Behavioral support
- Trauma-informed care
- Substance abuse treatment
- Therapeutic communication
- Emotional Intelligence
- Cooking/Baking
- Documentation skills
- Meal preparation/Cake decorating
- Stress Management
- Instructional skills
- Hospitality
- Customer service
- Creativity
- Filming
- Painting
- Creative direction
- Sculpture
- Illustration
- Dancing
- Editing
- Photoshop
- Photography
- Graphic design
- Computer Basics
- Typing
- IOS
- Social Media Management
- Branding
- Childcare
- Babysitting
- Event and party planning
- Interior Design
- Competitive swimming
- Cashiering
- Stocking
- Special Education
- Social skill development
- Verbal behavior training
- Behavioral support
- Pet care
- Animal Training
- Dog handling
- Foreign Languages
- Swim stroke techniques
- Pool safety
- Lifesaving Skills
Certification
- Behavior Technician
- Food Handler Certification
- ServSafe
Additionalinformation - Workauthorization
Authorized to work in the US for any employer.
Languages
Russian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Swim Instructor
YMCA of Silicon Valley
06.2023 - 11.2023
Lifeguard
YMCA Of Silicon Valley
06.2023 - 11.2023
Behavior Technician
Star of CA, The Stepping Stones Group
02.2023 - 05.2023
Elder Care Provider
Hearts and Minds Activity Center
01.2023 - 02.2023
Customer Service Specialist
Goodwill of Silicon Valley
11.2022 - 02.2023
Server
Sweetgreen
01.2022 - 03.2022
Bakery Assistant
Honey Bakery
10.2021 - 12.2021
Studio Arts
West Valley College