Jennifer Bamberg
Polk City,FL
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Administrative Assistant experienced at registering patients, scheduling appointments, and recording patient medical records. Skilled in medical transcription and Medicare insurance.
Overview
14
14
years of professional experience
Work History
Medical Transcriptionist
Cognizant Technologies Solutions
06.2022 - Current
- Transcribed patient histories, physical examinations and discharge summaries from physicians.
- Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
- Translated medical jargon and abbreviations into expanded forms to promote accuracy of patient and health care facility records.
- Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical records.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Reviewed diagnostic and procedural terminology for accuracy.
- Utilized multiple computer applications to complete work assignments accurately and efficiently.
Licensed Insurance Agent
Results Companies
Winter Haven, FL
10.2011 - 12.2017
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Processed policy changes, renewals, cancellations, and other related paperwork accurately and timely.
- Inbound and Outbound calls.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Upsold products to policyholders and potential new clients.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Conducted phone screenings of qualified applicants and scheduled on-site interviews with hiring managers.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs, and other qualifications.
- Interviewed job applicants to obtain information on work history, education, or job skills.
- Managed team of agents.
Medical Assistant
Lakeland Volunteers In Medicine
Lakeland, FL
09.2010 - 10.2011
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Diploma - Medical
Everest University
Lakeland, FL05.2010
Skills
- Team player with positive attitude
- Proficient in HIPAA Standards
- Good written communications
- Effective Task Manager
- Anatomy/Physiology knowledge
- Electronic medical record (EMR) software
- ICD-9 and CPT coding
- Editing
- Microsoft software
- Medical terminology proficiency
- Patient focused care
- Transcription
- Customer service
- Schedule development
- Process and procedures
- Employee motivation
- Training and mentoring
- Medicare insurance knowledge
Timeline
Medical Transcriptionist
Cognizant Technologies Solutions
06.2022 - Current
Licensed Insurance Agent
Results Companies
10.2011 - 12.2017
Medical Assistant
Lakeland Volunteers In Medicine
09.2010 - 10.2011
Diploma - Medical
Everest University