Jennifer Barkel
Huntertown,IN
Summary
Accomplished flooring expert with 25+ years in the industry, specializing in product knowledge and cost efficiency. Recognized for exceptional customer service and relationship-building skills. Effectively manages multiple projects while adhering to budgetary guidelines. Proficient in time management, ensuring timely delivery of high-quality results.
Overview
26
26
years of professional experience
Work History
Project manager-Sales Designer
Jimelle Flooring
Auburn, IN
07.2011 - Current
- Developed strong relationships with customers to enhance satisfaction and loyalty.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Conducted product demonstrations to showcase features and benefits effectively.
- Assisted clients in understanding product features to enhance their purchasing decisions.
- Analyzed design trends to identify opportunities for product and sales growth.
- Oversaw budget management, ensuring cost-effective resource options.
- Managed multiple projects with competing deadlines simultaneously.
- Led project planning and scheduling for flooring installations.
- Conducted periodic inspections of job sites for quality and progress.
- Prepared cost estimates for projects of varying sizes.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Drafted sales reports summarizing progress made on projects.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Project Manager-Sales/Designer
Jack Laurie Group
Fort Wayne, Indiana
04.2009 - 07.2011
- Identified project needs by reviewing project objectives and schedules.
- Managed multiple projects with competing deadlines simultaneously.
- Collaborated with clients to gather insights on needs and preferences, informing design choices.
- Prepared detailed specifications and drawings for installation teams.
- Prepared detailed estimates of costs associated with each project based on material requirements and labor hours.
- Demonstrated products to highlight materials and design options, enhancing client understanding.
- Assisted customers with selecting appropriate products for their needs.
- Conducted periodic inspections of job sites for quality and progress.
- Researched industry trends to ensure designs were up-to-date and innovative.
- Organized promotional events to introduce new products or services to potential clients.
- Cultivated strong customer relationships, contributing to increased sales and enhanced client satisfaction.
Business Owner
Interior Images
Fort Wayne, IN
05.2000 - 03.2009
- Opened and managed a flooring business primarily for home builders and residential customers.
- Conducted market research to identify trends and inform design decisions.
- Maintained client relationships, addressing inquiries and resolving issues to enhance customer satisfaction and loyalty.
- Implemented cost-effective solutions to optimize project budgets without compromising quality.
- Coordinated with flooring suppliers to source quality materials for interior design projects.
- Oversaw daily operations, providing guidance to ensure smooth workflow and effective team collaboration.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Participated in trade shows, conventions, and other events related to industry promotion.
Education
Bachelor of Science - General Business
Indiana University
Fort Wayne, IN05-2000
Associate of Science - Interior Design
Purdue University
Fort Wayne, IN05-1998
Skills
- Project management
- Relationship building
- Customer relations
- Efficient verbal and written communication
- Effective communication
- Purchasing and procurement
- Cost estimation
- Market trend analysis
- Problem solving
- Time management
- Client consultation
- Product Presentations
- Project estimation and bidding
- Vendor sourcing
- Budget control
- Interior designer
Custom Section 1
- Informed of installation techniques for most flooring applications.
- Knowledgeable in flooring installation products and materials.
- Understands custom tile shower application and construction.
- I have attended multiple installation seminars and product trade shows.
Timeline
Project manager-Sales Designer
Jimelle Flooring
07.2011 - Current
Project Manager-Sales/Designer
Jack Laurie Group
04.2009 - 07.2011
Business Owner
Interior Images
05.2000 - 03.2009
Bachelor of Science - General Business
Indiana University
Associate of Science - Interior Design
Purdue University