Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Barner

Gainesville,GA

Summary

Dedicated student interested in applying excellent customer service, multitasking, and time management abilities. Devoted to giving every guest a positive and memorable experience. Seeking to gain hands-on experience. Outgoing and friendly.

Overview

8
8
years of professional experience

Work History

Taproom Staff

NoFo Brew Co
Gainesville, GA
07.2023 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with guests' requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Poured beer and cocktails for guests.

Bartender

Chili's Bar & Grill - Falls Church
Flowery Branch, GA
08.2022 - 07.2023
  • Made friendly conversation with guests to provide an enjoyable bar experience.
  • Achieved cost savings by developing functional solutions to problems.
  • Provided excellent service and attention to guests when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Checked identification cards for proof of age before serving alcoholic beverages.
  • Displayed and retained extensive knowledge of liquors, wines, and entrees.
  • Received Employee of the Month

Food Service Representative

Northeast Georgia Medical Center
Braselton, GA
02.2022 - 08.2022
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
  • Assessed patient's lifestyle habits, dietary intake, and preferences to develop personalized nutrition plans.
  • Maintained a professional demeanor during interactions with patients and team members.
  • Explained menu to hospital patients, received food orders, helped prepare food, and delivered meals to patients.

Server

Chili's Bar and Grill
Flowery Branch, GA
09.2020 - 02.2022
  • Greeted guests, answered questions, and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to determine satisfaction with meals, promptly taking action to correct problems.
  • Assisted in training new servers.

Customer Service Cashier

Academy Sports Outdoors
Gainesville, GA
08.2018 - 08.2020
  • Welcomed guests, offering assistance to help find store items.
  • Handled guests' complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Answered guests' questions and provided information on store procedures or policies.
  • Boosted guest satisfaction levels by going the extra mile to personalize service for each guest.
  • Built and maintained productive relationships with team members.
  • Recommended, selected, located, and obtained products to meet guests' needs.
  • Expressed admiration for the high volume of credit cards sold. Putting the store number one in the district.

Deli Clerk

Kroger
Flowery Branch , GA
11.2015 - 04.2016
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

Education

High School Diploma -

Johnson High School
Gainesville, GA
05-2014

Associate of Applied Science - Nursing

North Georgia Technical College
Clarkesville, GA

Skills

  • First Aid/CPR
  • Organization and Time Management
  • Organization
  • Calm Under Pressure
  • Team Building

Accomplishments

  • Employee of the Month

Timeline

Taproom Staff

NoFo Brew Co
07.2023 - Current

Bartender

Chili's Bar & Grill - Falls Church
08.2022 - 07.2023

Food Service Representative

Northeast Georgia Medical Center
02.2022 - 08.2022

Server

Chili's Bar and Grill
09.2020 - 02.2022

Customer Service Cashier

Academy Sports Outdoors
08.2018 - 08.2020

Deli Clerk

Kroger
11.2015 - 04.2016

High School Diploma -

Johnson High School

Associate of Applied Science - Nursing

North Georgia Technical College

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Jennifer Barner