Jennifer Barrett
Charleston,SC
Summary
Dynamic professional with a clean driving record and exceptional customer service skills, honed at South Carolina Federal Credit Union. Proven ability to optimize delivery routes and ensure timely transportation of goods. Committed to safety protocols and enhancing client satisfaction through effective communication and problem-solving.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Gig Driver Spark (shop and Deliver) Walmart
Spark
04.2020 - 09.2025
- Operated delivery vehicles to ensure timely transportation of goods and materials.
- Maintained vehicle safety through regular inspections and compliance with maintenance schedules.
- Coordinated routes to optimize delivery efficiency and minimize delays.
- Followed all relevant traffic laws and safety regulations.
- Monitored inventory levels during deliveries to ensure accurate shipments and customer satisfaction.
- Implemented safety protocols, reducing incidents during transport operations.
- Communicated effectively with dispatch and customers to provide updates on delivery status.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Bank Customer Service Representative
South Carolina Federal Credit Union Operations
06.2017 - 02.2020
- Assisted members with account inquiries and transactions, ensuring prompt and accurate service.
- Resolved customer issues by utilizing conflict resolution skills to enhance member satisfaction.
- Educated clients on credit union products, contributing to increased awareness and utilization of services.
- Maintained up-to-date knowledge of banking regulations and policies for compliance assurance.
- Managed high volumes of daily calls while maintaining a professional demeanor under pressure.
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
Employer Health Insurance Agent
Medicare Resource Center
09.2014 - 03.2017
- Guided clients through complex health insurance options, ensuring informed decision-making and satisfaction.
- Developed tailored health insurance plans to meet diverse client needs and preferences.
- Educated clients on Medicare benefits, enhancing their understanding of coverage and eligibility requirements.
- Collaborated with healthcare providers to streamline claims processes, improving client experience and efficiency.
- Assisted clients in navigating complex claims processes, achieving timely resolutions and minimizing disruptions to their businesses.
- Collaborated closely with underwriters and actuaries to develop accurate pricing models for prospective clients.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC05-1996
No Degree - Nursing Education
Trident Technical College
Charleston, South Carolina, SC08-2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- City and non-city driving
- Safety protocols
- Loading and unloading
- GPS and route planning
- Driving in adverse conditions
- Order picking and processing
- Equipment monitoring
- Route determination
- Shipping and packaging
Timeline
Gig Driver Spark (shop and Deliver) Walmart
Spark
04.2020 - 09.2025
Bank Customer Service Representative
South Carolina Federal Credit Union Operations
06.2017 - 02.2020
Employer Health Insurance Agent
Medicare Resource Center
09.2014 - 03.2017
High School Diploma -
Berkeley High School
No Degree - Nursing Education
Trident Technical College