Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Barrientos

Server
Palm Beach Gardens,FL

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.


Bilingual accomplished server with experience in both Italian and

Latin American Cuisine with knowledge in Wine and Spirits.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Barcellos Restaurant
01.2022 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customers requests
  • Worked with TOAST POS system to place orders, manage customers checks, and handle end of shift closeout.
  • Cultivated warm relationships with regular customers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Verified patrons identification for State requirements serving alcohol beverages
  • Acquired proper wine service

Server

Zona Blu Italian Restaurant
01.2021 - 01.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Worked with TOAST POS SYSTEM to communicate to service Bar and Kitchen with customer requests with detail orders.
  • Explained menu items along with ingredients upon requests
  • Established knowledge of Wine and Spirits

Hostess, Assistant Server

LaMasseria PGA
01.2017 - 01.2019


  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Seated patrons based on guest preferences and seating availability during peak business.
  • Promoted business loyalty by fostering positive customer relationships by name recognition.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted servers in clearing and setting tables

Education

General Studies

Liceo Elim High School
Guatemala City, Guatemala
06-2013

Skills

  • Dedicated work ethic
  • Outstanding customer support
  • Cash management
  • High-capacity dining management
  • Effective service prioritization
  • Food safety compliance
  • Upselling techniques
  • Professional tableside etiquette
  • Streamlined ordering procedures
  • Multilingual communication skills
  • Food pairing expertise
  • Professional wine service
  • Composed presence
  • Effective guest communication

Certification

  • Certified SafeStaff, Flordia Restuarant & Lodging Assocation -01/30/2021-01/30/2024]
  • trainer: Steven Dick 14996169

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server

Barcellos Restaurant
01.2022 - 06.2025

Server

Zona Blu Italian Restaurant
01.2021 - 01.2022

Hostess, Assistant Server

LaMasseria PGA
01.2017 - 01.2019

General Studies

Liceo Elim High School

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