Jennifer Basye
Phoenix,AZ
Summary
Objectives Seeking a challenging responsible position in the Business Management/Human Resource. Detail-oriented, Punctual, Work well with people, Good written and verbal communication skills, Highly motivated to excel and succeed. Mature in work habits and Project a good positive image of the company. Authorized to work in the US for any employer. Productive Material Handler offering 2 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.
Overview
23
23
years of professional experience
Work History
Materials Handler Worker
Maricopa County Sheriff's Office
Phoenix, United States
02.2020 - Current
- Verifying Inmate's order thru print-out orders after inputting computer, recording manual order for calling cards, bagging products with information of Inmate's location on an assigned cart that it's ready for delivery. Also supervised female Inmates during responsibility leader duty and made sure that all are complying with rules and policy about working in Inmate Canteen Warehouse. Also, answer phone calls when needed. Also performs other task duties like helping out inline for filling in orders, restocking, cleaning and cardboard/trash
- Used coordination and planning skills to achieve results according to schedule
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
ExperienceTeacher Assistant
Maricopa County Sheriff’s Office
Phoenix, AZ
01.2014 - 02.2019
- Currently working with the company
- Assisting teacher in class, helping students in their paper essay, assessment test, library book check-in and check-outs, unlocking their assignments in Edmentum Website
- Filing paper works, answering phones, putting results database, and doing research class work-related.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Greeted guests with friendliness and professionalism.
- Handled 5 calls per day to address customer inquiries and concerns
Cashier/Deli
Basha’s Camelback Crossing
Litchfield Park, AZ
10.2008 - 04.2016
- Monitored self-checkout systems and provide assistance or intervention where required.
- Prepared deli items per customer requests using proper bakery equipment.
- Fulfilled orders accurately and with correct portion size to prevent shrink.
- Checked product quality for freshness before serving.
- Offered product samples to help customers discover new items.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted customers every day
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Cashier
Home Depot
Avondale, AZ
03.2006 - 12.2014
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reviewed weekly sales ads and monitored price changes.
- Collected and authorized payments of guests.
- Maintained cash drawer of $100 or more per shift.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments, and issue receipts.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $1 per month in n
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Hooksett, NH06.2022
Associate of Science - Business Administration And Management
College America - Phoenix
Phoenix, AZ06.2017
Skills
- Material packaging
- Assembly and production
- Warehouse operations
- Operations support
- Safety and compliance
- Production reporting
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Materials Handler Worker
Maricopa County Sheriff's Office
02.2020 - Current
ExperienceTeacher Assistant
Maricopa County Sheriff’s Office
01.2014 - 02.2019
Cashier/Deli
Basha’s Camelback Crossing
10.2008 - 04.2016
Cashier
Home Depot
03.2006 - 12.2014
Bachelor of Arts - General Studies
Southern New Hampshire University
Associate of Science - Business Administration And Management
College America - Phoenix