Jennifer Batista
Jersey City,NJ
Summary
Detailed oriented receptionist with 12 years of experience in customer service. Efficient in performing the administrative and front desk task. Fluent in both English and Spanish. Proficient in Microsoft Office Suite.
Overview
17
17
years of professional experience
Work History
Head Manager
Jennys Pastry
12.2016 - Current
- Meet and exceed daily sales goals to increase store gross profit for the year.
- Provide local delivery service to enhance customer convenience.
- Maintain cleanliness of preparation areas.
- Track bakery inventory of supplies and ingredients.
- Work to ensure customer satisfaction.
Receptionist
VitalDent
07.2012 - 09.2016
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted physicians in maintaining precise medical records and treatment plans.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Scheduled office meetings and client appointments for staff teams.
Receptionist
Harborside Sports & Spine
05.2007 - 11.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Certificate - Baking And Pastry Arts
HACC
Lancaster, PADiploma -
Ephrata Senior High School
Ephrata, PASkills
- Operations Management
- Over 15 years of experience in the customer service industry
- Over 6 years management experience
- Multi-line telephone system
Timeline
Head Manager
Jennys Pastry
12.2016 - Current
Receptionist
VitalDent
07.2012 - 09.2016
Receptionist
Harborside Sports & Spine
05.2007 - 11.2011
Certificate - Baking And Pastry Arts
HACC
Diploma -
Ephrata Senior High School
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