Jennifer Bayerle
Randallstown,MD
Summary
Enthusiastic and Dedicated Senior Business Analyst with over 10 years experience in the Healthcare Industry. Skilled in improving business processes. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Practiced in collecting, organizing and validating requirements and financial data. Committed to developing innovative approaches and solutions. Seasoned professional with integrity, strong work ethic and great leadership skills. Offering excellent communication and good judgment. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.
Overview
29
29
years of professional experience
Work History
Senior Business Analyst
CareFirst BCBS
Owings Mills, MD
12.2009 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Gathered requirements for ongoing projects and organized details for management use.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Executed analysis of risks and identified risk mitigation strategies.
- Coordinated with technical liaisons and construction team members to address technical issues for meeting project requirements.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Scheduled and taught in class and online courses to increase learning opportunities.
Project Coordinator
Keane Inc
Atlanta, GA
09.2005 - 12.2009
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Arranged events by overseeing logistics, budgets, venue selection and activity planning.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
Executive Assistant
Mariner Health Care
Atlanta, GA
07.1993 - 09.2005
- Handled logistics, catering, agendas and travel arrangements for meeting and conferences and event planning for president, vice presidents and executive management team.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Transcribed minutes of meetings and executed meetings and events for company to support business development and senior management teams.
- Trained junior office staff in correct procedures and reporting requirements.
Education
Bachelor of Science - Psychology
University of Maryland - University College
Hyattsville, MD12.2001
Skills
- Requirements Analysis
- Business Tracking
- Executive-Level Presentations
- Financial and Economic Data
- Technical Support
- Critical Thinking
- Dependability and Integrity
Timeline
Senior Business Analyst
CareFirst BCBS
12.2009 - Current
Project Coordinator
Keane Inc
09.2005 - 12.2009
Executive Assistant
Mariner Health Care
07.1993 - 09.2005
Bachelor of Science - Psychology
University of Maryland - University College