Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Bender

Nashville

Summary

Qualified Senior Claims Supervisor with substantial background in managing and resolving complex claims. Proven history of overseeing high-exposure cases and resolving them efficiently. Known for effective collaboration, adaptability, and strategic decision-making.

Overview

23
23
years of professional experience

Work History

Senior Claims Supervisor

Health Care Indemnity, Inc
12.2002 - Current
  • Consistently met or exceeded key performance indicators in areas of customer satisfaction, loss reduction, and claims resolution timeframes.
  • Negotiated favorable settlements on behalf of the company, minimizing potential exposure to costly litigation proceedings.
  • Participated in training sessions on claims management policies and procedures.
  • Collaborated with legal counsel on high-profile cases, protecting company interests and minimizing financial losses.
  • Achieved significant reduction in outstanding reserves through proactive case management strategies and timely settlement negotiations.
  • Enhanced customer satisfaction by resolving complex claims issues and providing timely claim updates.

Education

Psychology

MIddle Tennessee State University
Murfreesboro, TN
08-1993

Skills

  • Claims management expertise
  • Time management
  • Claims processing efficiency
  • Effective communication
  • Strategic planning
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Relationship building and management
  • Interpersonal communication

Timeline

Senior Claims Supervisor

Health Care Indemnity, Inc
12.2002 - Current

Psychology

MIddle Tennessee State University

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Jennifer Bender