Jennifer Berganza
Moreno Valley
Summary
Adept at streamlining operations, I significantly enhanced order fulfillment efficiency at Logisticsplus. My expertise in organizational skills and attention to detail led to improved customer satisfaction and operational accuracy. Skilled in database entry and problem-solving, I excel in fast-paced environments, always prioritizing client needs and team collaboration.
Knowledgeable [Desired Position] with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
5
5
years of professional experience
Work History
Clerk
Logisticsplus
06.2020 - Current
- Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
- Upgraded existing filing systems, creating an easily accessible repository of essential documentation related to all aspects of warehouse shipping activities.
- Maintained clean and organized workspaces, contributing to a safer and more efficient warehouse environment for all staff members involved in shipping operations.
- Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.
- Communicated effectively with carriers, ensuring prompt pick-up and delivery of shipments to maintain client relationships.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Conducted research to address shipping errors and packaging mistakes.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Labeler
Big 5 Sporting Goods
05.2020 - 06.2020
- Enhanced production efficiency by organizing labeling materials and maintaining a clean working environment.
- Improved label accuracy by meticulously checking product information and ensuring alignment with company guidelines.
- Increased customer satisfaction by accurately placing labels according to specific client requests and requirements.
- Collaborated with team members to achieve daily labeling goals and maintain high productivity levels.
- Contributed to overall team success by meeting or exceeding individual quotas for completed labeled products daily.
- Consistently met deadlines for labeled products while maintaining exceptional attention to detail and quality standards.
Labeler
Ross Distribution Center
09.2019 - 03.2020
- Enhanced production efficiency by organizing labeling materials and maintaining a clean working environment.
- Improved label accuracy by meticulously checking product information and ensuring alignment with company guidelines.
- Increased customer satisfaction by accurately placing labels according to specific client requests and requirements.
Education
High School Diploma -
Jordan High School
Long Beach, CA06-2012
Skills
- Telephone etiquette
- Customer satisfaction
- Filing systems
- Database entry
- Administrative tasks
- Administrative support
- Research
- Prioritization
- Typing speed
- Multitasking
- Attention to detail
- Problem-solving
- Customer communication
- Time management
- Organizational skills
- Customer service
- Flexible and adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerk
Logisticsplus
06.2020 - Current
Labeler
Big 5 Sporting Goods
05.2020 - 06.2020
Labeler
Ross Distribution Center
09.2019 - 03.2020
High School Diploma -
Jordan High School
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