Jennifer Berger
Hagerstown,MD
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
17
17
years of professional experience
Work History
Cashier/Customer Service
Liberty Gas Station
Hagerstown, MD
02.2020 - 01.2021
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
Sandwich Artist
Subway
Hagerstown, MD
01.2018 - 01.2019
- Maintained cleanliness of work area throughout shift.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Upsold additional items to increase store profits.
House Cleaner
Family Members
Hagerstown, MD
01.2004 - 11.2016
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Maintained and organized cleaning supplies stock.
- Used natural cleaning products where possible and followed product recommendations to maintain client safety.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Education
High School Diploma -
Career Studies Center
Hagerstown, MD06-1995
Skills
- Cash handling
- Food safety
- Customer service
- Inventory management
- Sales techniques
- Relationship building
- Attention to detail
- Quality assurance
- Effective communication
- Cleaning skills
- Household cleaning
- Serving
- Serving etiquette
Timeline
Cashier/Customer Service
Liberty Gas Station
02.2020 - 01.2021
Sandwich Artist
Subway
01.2018 - 01.2019
House Cleaner
Family Members
01.2004 - 11.2016
High School Diploma -
Career Studies Center
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