Jennifer Bergeron
Lake Stevens,WA
Summary
The reason I’m not currently working is that I’ve had the privilege of being a stay-at-home mom to my three beautiful children since 2020. Over these past few years, I’ve experienced tremendous personal growth that has deeply shaped me and strengthened qualities I know will serve me well in the workplace. Through the joys and challenges of motherhood, I’ve learned the true meaning of patience, resilience, and the power of problem-solving. I’ve honed the ability to nurture my children’s growth, not just physically but emotionally and intellectually. Every day has been a lesson in teaching new skills, guiding them through their milestones, and being present in their development. While I’ve been focused on my family, I’ve also been preparing myself for the next chapter, where I can bring these newfound strengths to a professional environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Genesis HealthCare
06.2019 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Senior Caregiver
Home Instead Senior Care
03.2018 - 06.2019
- Promoted clients satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Used mobility devices such as, wheelchairs and walkers to carefully and transport patients
- Gave clients daily medication reminders
- Did light housekeeping such as, cleaning kitchen, doing dishes
- Helped my clients with their daily activities such as, do laundry, make beds, and take out trash
- Prepared meals for my clients
- Took and covered extra shifts when it was needed
Crew Member
Burger King
09.2017 - 12.2017
- Mastered point-of-service (POS) computer system for automated order taking
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Followed all company safety standards, including food quality and sanitation procedures
- Cleaned food preparation areas, cooking surfaces and utensils
- Served orders to customers at windows, counters and tables
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures and customer service
- Smoothly processed incoming orders with exceptional accuracy
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store
Crew Member
Wendy's Co
01.2017 - 07.2017
- Followed all company safety standards, including food quality and sanitation procedures
- Organized and restocked supplies to support operations and team productivity
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Cleaned food preparation areas, cooking surfaces and utensils
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
- Served orders to customers at windows, counters and tables
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store
- Kept areas such as restrooms and service equipment clean and neat
Crew Member
Burger King
02.2016 - 07.2016
- Followed all company safety standards, including food quality and sanitation procedures
- Cleaned food preparation areas, cooking surfaces and utensils
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Served orders to customers at windows, counters and tables
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
- Kept areas such as restrooms and service equipment clean and neat
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store
Education
High School Diploma -
Coupeville High School
Coupeville, WA2016
Skills
- Calm and level-headed
- Customer greeting
- Effective multi-tasker
- Strong team member
- Verbal communication
- Outgoing personality
- Guest and client satisfaction
- Quick learner
- Can work under pressure
- Hard worker
Timeline
Administrative Assistant
Genesis HealthCare
06.2019 - 10.2020
Senior Caregiver
Home Instead Senior Care
03.2018 - 06.2019
Crew Member
Burger King
09.2017 - 12.2017
Crew Member
Wendy's Co
01.2017 - 07.2017
Crew Member
Burger King
02.2016 - 07.2016
High School Diploma -
Coupeville High School
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