Jennifer Lynn Bethel
Sallisaw,OK
Summary
I am friendly, caring, loyal, and a dedicated individual. I am a quick learner and an efficient, hard worker and self-motivated. I have a lot of office experience with the jobs I have done. I love to help others. I am a team player.
Overview
25
25
years of professional experience
Work History
Insurance Coordinator
Sallisaw Dental Care
01.2023 - 09.2024
- Verified insurance and communicated coverage to staff and patients.
- Collected, posted, and managed insurance and patient payments into accounts
- Documented file notes clearly and concisely in patient accounts
- Filed claims
- Troubleshot and appealed claims if need be
- Balanced patient accounts
- Efficiently managed collections
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and dental codes to properly file insurance claims.
Finance Manager/Insurance Coordinator/New Patient Coordinator
New Direction Dental & Sleep Care
06.2019 - 01.2023
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Monitored Accounts
- Guided employees in handling difficult complex problems
- Create invoice and month end statements
- Resolve patient complaints or questions
- Transcribed data to worksheet and entered data into computer to prepare documents and adjust accounts
- Efficiently managed collections and receivables
- Secured pre-authorizations
- Assisted providers and patients with claim problems or questions
- Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports
- Precisely calculated refunds and adjustments
- Called insurance companies to ascertain pertinent information regarding policies and outstanding payments
- Filed insurance claims
- Collected, posted, and managed insurance and patient payments into accounts claims
- Handled collections
- Documented file note's clearly and concisely in patient accounts and charts
- Balanced accounts
- Went over sleep test results with sleep patients and explained next steps
Accounts Payable Clerk
Triacle
10.2017 - 04.2019
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Accounts Payable Clerk
The Tire Rack
08.2013 - 08.2017
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Office Manager
Bennett Realty Investments
04.2002 - 08.2013
- I was responsible for Accounts receivable and Accounts payable
- I was also responsible for collecting the rents each month
- Reported any issues that arise with the properties to the owner and help trouble shoot solutions
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Manager
Bennett Motor Company, INC.
04.2002 - 08.2013
- I had many responsibilities
- Accounts receivable/Accounts payable
- Finance manager, I was responsible for getting finance through for the customers and also filling out the contracts
- I also did some sales
- I was responsible for completing the quarterly taxes
- Clerical and customer service duties including answering phones and processing miscellaneous paperwork
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Numerous office and accounting duties
Front desk/tech
Michiana Eye Center
03.2000 - 03.2002
- My first year there I worked up at the front desk where my responsibilities were scheduling the Doctors appointments, pulling files, and answering phones
- My second year I work in the back as the Doctor’s assistant
- I would bring the patient back and do initial check on their eyes before the Doctor would come in and then I would take the notes for the file as the Doctor reported them
Education
High School Diploma -
Riley H.S.
South Bend, IN05.1999
Skills
- Insurance claims processing
- Insurance processes
- Insurance Verification
- Customer service and assistance
- Team Leadership
- Decision making
- Multitasking and Organization
- Handling complaints
- Workflow optimization
- Time management
- Clerical abilities
- Documentation and recordkeeping
- Diligent follow through
- Accounts payable
References
- Jenny Horne, Edwardsburg, MI, 49112, 574-596-9000
- Eric Rose, Cassopolis, MI, 49031, 574-361-8673
- Brant Rouse, DDS, Tahlequah, OK 918-207-7655
- Randi Gray DDS, Sallisaw, OK 918-774-4369
Timeline
Insurance Coordinator
Sallisaw Dental Care
01.2023 - 09.2024
Finance Manager/Insurance Coordinator/New Patient Coordinator
New Direction Dental & Sleep Care
06.2019 - 01.2023
Accounts Payable Clerk
Triacle
10.2017 - 04.2019
Accounts Payable Clerk
The Tire Rack
08.2013 - 08.2017
Office Manager
Bennett Realty Investments
04.2002 - 08.2013
Office Manager
Bennett Motor Company, INC.
04.2002 - 08.2013
Front desk/tech
Michiana Eye Center
03.2000 - 03.2002
High School Diploma -
Riley H.S.