Managed day to day operations for several departments including House Supervisors, Patient Safety Attendants, Patient Transport, Dialysis and Volunteer Services
Coordinated with inpatient units to improve discharge times from 138 minutes 2025 to 118 minutes year to date
Encouraged development and growth within patient safety sitters to cross train as patient care technicians allowing for improved team morale, stronger professional relationships with inpatient units, improved nursing skill matrix and reduction of overtime
Fostered positive work culture in HS, PSA, Transport teams, contributing to increase in employee engagement scores from 94% to 100% within one year
Coordinated with inpatient units, resulting in reduction of discharge times from 138 minutes to 118 minutes year to date
Facilitated development of patient safety sitters through cross-training as patient care technicians, enhancing team morale and professional relationships with inpatient units
Oversaw nursing operations and management for 70+ employees
Facilitated employee engagement initiatives to achieve 88% in Spring 2024 and 86% in Spring 2025
Led reduction of BC contamination from 2.6% in 2023 to 1.4% current
Created and distributed education to Main ER and FSEDs, reducing tele start times from over 123 minutes to 16 minutes
Unit of Distinction Award 2024- CGFSED
Clinical Nurse Coordinator Emergency Department
HCA Florida Poinciana Hospital
Kissimmee, FL
11.2021 - 04.2023
Coordinated daily operations of emergency department staff and patient flow, ensuring optimal care delivery
Supported achievement of KPIs, throughput, and patient experience, contributing to Unit of Distinction Award 2022
Designed and implemented hospital's first interactive escape room focused on malignant hyperthermia
Charge Nurse/Trauma Nurse Emergency Department
HCA Florida Osceola Hospital
Kissimmee, FL
04.2021 - 11.2021
Managed day-to-day operations of a busy 44-bed Level 2 Trauma Emergency Department staff and patients as well as a member of Stroke and Trauma Teams designed to provide quick and efficient care to critical patients
Consultant — Acting Interim Clinical Operations Director & Chief of Staff at Westover Collective ConsultingConsultant — Acting Interim Clinical Operations Director & Chief of Staff at Westover Collective Consulting
Director of Strategic Operations / Interim Director of Clinical Operations at Compassionate Family MedicineDirector of Strategic Operations / Interim Director of Clinical Operations at Compassionate Family Medicine