Jennifer Bigler
Roy,Utah
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Banker
Zions Bancorporation
12.2023 - Current
- Managed customer accounts, ensuring compliance with banking regulations and policies.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.
Phlebotomy, Blood Collector
Red Cross
03.2022 - Current
- Collected blood samples using aseptic techniques and proper equipment.
Driver
Grub Hub
06.2019 - Current
- Delivered food orders promptly to ensure customer satisfaction.
Olive Garden
06.2014 - Current
- All server duties
- Opening and closing duties
- Handing cash
Driver, Package Handler
UPS
11.2021 - 01.2022
- Delivered goods and products to customer on time and in excellent condition.
Market Street Grill
07.2014 - 12.2021
- All server duties
- Customer service
- Handling cash
Jackson Bar and Bistro
09.2013 - 06.2014
- All server duties
- Handling cash
- Closing and opening duties
P.F Changs Bistro
06.2012 - 09.2013
- Cook
- Prepping
- Sever
Bartender
Jim n Nicks BBQ
02.2005 - 07.2010
- Opening and closing bar
- Waiting on guests
- Making drinks
- Putting Togo orders together
- Some cooking experience
- Answering phones
Shift leader
Edgars Bakery
09.2004 - 02.2005
- Opening and closing store
- Setting up store for business
- Baking, cooking
- Sandwich station, Cashier
Server
O’charleys
08.2002 - 09.2004
- Provided dining service to guests
- Handled cash
Skills
- Blood Collector, Phlebotomy
- Extensive Background in the restaurant field
- Trained other staff members
- Handled inventory ordering
- Opened and closed restaurants
- Quality assurance
- Worked in customer service industry for 25 years
- Completed CNA nursing school in Feb 2015
- Customer service
- Regulatory compliance
Personal
- Enthusiastic and detail oriented
- Professional appearance
- Calm under pressure
- Team worker
- Hard worker
Timeline
Banker
Zions Bancorporation
12.2023 - Current
Phlebotomy, Blood Collector
Red Cross
03.2022 - Current
Driver, Package Handler
UPS
11.2021 - 01.2022
Driver
Grub Hub
06.2019 - Current
Market Street Grill
07.2014 - 12.2021
Olive Garden
06.2014 - Current
Jackson Bar and Bistro
09.2013 - 06.2014
P.F Changs Bistro
06.2012 - 09.2013
Bartender
Jim n Nicks BBQ
02.2005 - 07.2010
Shift leader
Edgars Bakery
09.2004 - 02.2005
Server
O’charleys
08.2002 - 09.2004
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