Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Bishop

Sellersburg,IN

Summary

Detail-oriented Fulfillment Associate with expertise in order processing and freight handling. Committed to ensuring timely fulfillment and exceptional customer service.

Overview

28
28
years of professional experience

Work History

Fulfillment Associate

PepsiCo
Sellersburg, Indiana
06.2023 - Current
  • Processed daily orders with precision, ensuring timely fulfillment of all requests.
  • Utilized Old Dominion website for accurate and prompt shipping of freight line orders.
  • Picked parts efficiently to fulfill multiple orders simultaneously.

Customer Service Representative

Countryside Insurance Agency
New Albany , IN
03.2021 - 06.2023
  • Provided assistance to clients regarding policy inquiries and coverage details.
  • Answered phone inquiries and facilitated payment processing efficiently.
  • Greeted clients warmly upon arrival, creating a welcoming atmosphere.
  • Exhibited empathy towards customers experiencing issues or concerns.
  • Resolved customer complaints while maintaining a positive demeanor.
  • Collected information to generate accurate insurance quotes for clients.

Bather/Groomer

Just for Pets
Floyds Knobs, IN
08.2019 - 03.2021
  • Bathed and groomed pets utilizing specialized equipment and products.
  • Provided care instructions to pet owners post-grooming services.
  • Maintained cleanliness of bathing area and grooming tools to ensure hygiene.
  • Operated in a fast-paced environment while delivering exceptional grooming services.

Customer Service Representative

Multi-Color Corporation
Louisville, KY
08.2017 - 08.2019
  • Worked with multiple customers to streamline new order placements and track progress.
  • Ensured timely execution of orders by monitoring plant operations closely.
  • Compiled inventory reports while coordinating orders to prevent stock shortages.
  • Executed label orders for different businesses, maintaining quality standards.
  • With Sazerac, did weekly zoom calls to discuss scheduled delivery times for orders.

Special Needs Assistant

Silver Creek Elementary
Sellersburg, IN
08.2014 - 08.2017
  • Supported students with special needs during classroom activities and lessons.
  • Assisted teachers in developing individualized education plans for students.

Quality Assurance Agent

Discount Labels
New Albany, IN
03.1998 - 08.2014
  • Reviewed and verified orders for accuracy, ensuring proper processing of all transactions.

Education

Some College (No Degree) - Elementary Education

Indiana University Southeast
New Albany, IN

Skills

  • Attention to detail
  • Multi-tasking
  • Team collaboration
  • Shipping coordination
  • Quality assurance
  • Freight handling
  • Time management
  • Quick learner

Timeline

Fulfillment Associate

PepsiCo
06.2023 - Current

Customer Service Representative

Countryside Insurance Agency
03.2021 - 06.2023

Bather/Groomer

Just for Pets
08.2019 - 03.2021

Customer Service Representative

Multi-Color Corporation
08.2017 - 08.2019

Special Needs Assistant

Silver Creek Elementary
08.2014 - 08.2017

Quality Assurance Agent

Discount Labels
03.1998 - 08.2014

Some College (No Degree) - Elementary Education

Indiana University Southeast
Jennifer Bishop