Jennifer Blanco
Park City,UT
Summary
Results-driven professional skilled in navigating high-pressure environments, with a proven track record at Vail Resorts. Leveraged decision-making and multitasking abilities to enhance operational efficiency and guest satisfaction. Analyzed data to streamline dispatch and retail operations, achieving significant improvements in response times and sales performance. Committed to further optimizing processes and driving organizational success through critical thinking and strong organizational skills.
Overview
2
2
years of professional experience
Work History
Ski Dispatcher
Vail Resorts
Park City, UT
11.2024 - Current
- Utilized mapping systems to determine locations for responding personnel; tracked unit status in order to ensure timely response times.
- Interpreted complex data quickly in order to assess situations accurately and respond appropriately.
- Received and evaluated emergency calls from the public; determined the nature of the call and provided necessary instructions.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
Seasonal Retail Supervisor
Vail Resorts
Park City, UT
11.2023 - 02.2024
- Contributed to merchandising ideas at team meetings to increase sales.
- Performed daily audits of merchandise displays, pricing accuracy and store security measures.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Seasonal Ticket Scanner
Vail Resorts
Park City, UT
05.2023 - 09.2023
- Assisted customers with any ticketing issues, including refunds or exchanges.
- Maintained accurate records of ticket sales for each event.
- Monitored crowd control and identified potential security risks.
- Collaborated with other staff members to ensure smooth operations during peak hours.
Seasonal Retail Supervisor
Vail Resorts
Park City, UT
10.2022 - 03.2023
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Developed strong relationships with key suppliers by consistently providing high quality service standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed market trends to recommend product assortments that meet consumer demands.
Education
High School Diploma -
Park City High School
Park City 06-2022
Skills
- Decision-making
- Time management
- Attention to detail
- Data entry
- Active listening
- Multitasking and organization
- Critical thinker
- Problem-solving
Languages
Spanish
Full Professional
Timeline
Ski Dispatcher
Vail Resorts
11.2024 - Current
Seasonal Retail Supervisor
Vail Resorts
11.2023 - 02.2024
Seasonal Ticket Scanner
Vail Resorts
05.2023 - 09.2023
Seasonal Retail Supervisor
Vail Resorts
10.2022 - 03.2023
High School Diploma -
Park City High School
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