Jennifer B. Leon

• Monitored patient vital signs and reported changes to nursing staff.
• Assisted patients with dialysis procedures, ensuring comfort and safety.
• Maintained sterile environment by adhering to infection control protocols.
• Documented patient data accurately in electronic health records.
• Educated patients on treatment processes and post-care instructions.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Enhanced patient satisfaction by providing compassionate and attentive care.

Ability to prioritize, multitask and work in a fast paced environment

Proficient in Microsoft Office and electronic medical records

systems

Maintains accurate patient records by updating personal

information, medical history, and insurance details in the

electronic database

Works along healthcare providers to coordinate referrals for

specialized treatments or consultations as required

Ensured compliance with HIPAA regulations through proper

handling of confidential patient information.

Assisted in training new Patient Service Representatives on

procedures related to front office operations.

Obtained proper authorization and identification prior to release