Jennifer Boggess
Goliad
Summary
Retail professional with deep understanding of customer service and cash handling. Consistently delivers accurate and efficient transaction processing, contributing to smooth store operations. Known for strong teamwork and adaptability, ensuring reliability in dynamic retail settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Grocery Checker
Lowe's Market
Goliad, TX
08.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Ensured product availability and freshness through regular inventory checks.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain store cleanliness and organization.
- Implemented efficient checkout processes, reducing wait times for customers.
- Monitored pricing accuracy and signage compliance throughout the store.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
- Adapted quickly to new technologies and systems introduced in the workplace, ensuring proficiency with updated equipment and processes.
- Maintained a safe shopping environment by promptly addressing spills or other hazards on the sales floor.
- Helped maintain accurate pricing information by verifying price tags on items before scanning them at the register.
- Demonstrated flexibility in work schedule by covering shifts as needed or staying late to complete necessary tasks when required.
- Handled cash transactions accurately and securely, ensuring proper balance of register at the end of each shift.
- Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.
- Assisted customers with special needs or requests, ensuring their shopping experience was positive and accommodating.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Accounts Receivable Specialist
Apex Practice Solutions, Inc
Victoria, TX
04.2023 - 01.2024
- Accounts Receivable and Customer Service for medical claims. I also helped with data entry and charge entry.
Independent Contractor/Cosmetologist
Kat's Korner
Goliad, TX
05.2010 - 03.2020
- 1. hair stylist
- 2. color artist
- 3. manicurist
- 4. facial specialist/esthetician
- 5. makeup artist
Business Owner/Operator
Jennifer's House of Style Salon and Spa
Goliad, TX
06.2006 - 08.2009
- 1. owner
- 2. manager
- 3. hair stylist
- 4. color artist
- 5. manicurist/pedicurist
- 6. facial specialist/esthetician
- 7. makeup artist
- 8. body waxing
- 9. payroll
- 10. retail sales
- 11. manager
Education
Certified Cosmetology -
Coastal Bend College
Beeville, TX12.2001
High school diploma - undefined
Goliad High School
Goliad, TX05.1994
Skills
- Hair Styling
- Data entry
- Cash handling
- Computer Skills
- Medical collection
- Documentation review
- Sales
- Phone Etiquette
- Medical records
- Conflict management
- Supervising experience
- Microsoft Word
- Writing skills
- Time management
- Medical terminology
- Retail sales
- Customer service
- Databases
- Makeup application
- Analysis skills
- Organizational skills
- Management Experience
- Office management
- Communication Skills
- Esthetician
- Multi-line phone systems
- Nail Care
- Microsoft Excel
- Hair color
- Hair Extensions
- Nail care
- Front desk
- VPN
- Medical Records
- Insurance Verification
- Mechanical knowledge
- Assistant Manager Experience
- POS
- Front Desk
- Communication skills
- Windows
- CRM software
- Filing
- Microsoft Office
- Hospitality
- Administrative experience
Certification
- Cosmetology License
- Driver's License
Additional Information
I became unemployed when Covid hit and the government mandated nonessential workers to stay home. This caused me to lose all of my clients due to other hairstylists in my area not closing their doors, and by the time I found out it was too late. I was unemployed until starting my journey with Apex Practice Solutions INC.. The people there were fantastic but the job was not a good match for me, I was unable to keep up with the expectations of 90 claims a day so we parted ways in January of 2024.
Timeline
Grocery Checker
Lowe's Market
08.2025 - Current
Accounts Receivable Specialist
Apex Practice Solutions, Inc
04.2023 - 01.2024
Independent Contractor/Cosmetologist
Kat's Korner
05.2010 - 03.2020
Business Owner/Operator
Jennifer's House of Style Salon and Spa
06.2006 - 08.2009
High school diploma - undefined
Goliad High School
Certified Cosmetology -
Coastal Bend College