Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Bonilla

Elkridge,MD

Summary

Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at engaging and interacting with customers, multitasking on the sales floor, handling high-pressure situations, assisting customers with their questions and concerns, and managing time in an organized and attentive manner.

Overview

1
1
year of professional experience

Work History

Sales Associate

Old Navy
Columbia, MD
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier Team Lead

Burger King
Forestville, MD
12.2022 - 06.2023
  • Communicated with customers and team members to solve problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved escalated customer disputes with special actions such as discounts.

Education

Long Reach High School
Columbia, MD

Skills

  • Client Service
  • Adaptability
  • Multitasking
  • Decision-making
  • Time Management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Cashier Team Lead

Burger King
12.2022 - 06.2023

Sales Associate

Old Navy
08.2022 - Current

Long Reach High School

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Jennifer Bonilla