Jennifer Bonilla
Dallas,GA
Overview
14
14
years of professional experience
Work History
PCA
Zarab Healthcare
Hiram
06.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Provided emotional support to patients, enhancing their overall well-being.
- Maintained cleanliness and organization of patient rooms and common areas.
Account Coordinator
Comcast Business
Dallas Ga
07.2015 - Current
- Coordinated cross-functional teams to ensure seamless project execution and client satisfaction.
- Managed client communications, addressing inquiries and resolving issues promptly.
- Developed process documentation to enhance operational efficiency and knowledge sharing.
- Handle inbound and outbound calls to schedule and re schedule appointments.
- Conducted regular account reviews, identifying opportunities for improvement and upselling services.
- Escalated issues to appropriate channels as necessary.
Atlanta City Tickets
Law of Ross Galfand
Roswell, GA
03.2013 - 07.2015
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Reached out to customer to resolve / arranged unpaid tickets.
- Create the proper paperwork and send to courts for legal proceedings.
- Managed time efficiently in order to complete all tasks within deadlines.
Bilingual Medical Front Desk
Center for Pain Management
Atlanta Ga
07.2011 - 03.2013
- Greeting patients warmly and checking them in.
- Worked effectively in fast-paced environments.
- Efficiently scheduling and coordinating appointments.
- Managing patient records and providing administrative support.
- Managing health records and proper paperwork’s in compliance with HIPAA regulations.
- Processing payments and verifying insurance.
- Administrating patients test with portable ekg machine.
- Administrating urine samples.
- Collecting co pays and other fees from patients.
Education
No Degree - Medical Assistance
Everest Institute
Marietta GaGeneral Subject
John F Kennedy High School
Paterson, NJ06.1999
Timeline
PCA
Zarab Healthcare
06.2024 - Current
Account Coordinator
Comcast Business
07.2015 - Current
Atlanta City Tickets
Law of Ross Galfand
03.2013 - 07.2015
Bilingual Medical Front Desk
Center for Pain Management
07.2011 - 03.2013
No Degree - Medical Assistance
Everest Institute
General Subject
John F Kennedy High School