Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Bowen

Santa Barbara,CA

Summary

Dynamic, diligent, and proactive professional with extensive experience in guest services and staff supervision at Bristol Farms. Proven track record in cash register operations and empathetic coaching, enhancing team performance and customer satisfaction. Adept at merchandising and marketing, consistently driving product promotions and fostering positive customer relationships.

Overview

20
20
years of professional experience

Work History

Front End Shift Supervisor

Bristol Farms
03.2025 - Current
  • Delegated daily tasks and responsibilities to new and current employees.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Sales Associate

Bath & Body Works
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Utilized floor set pages to put away product when received by shipment.
  • Placed marketing signs and organized marketing carts.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Processed purchases, returns, and refunds while making customer connections while initiating email and app signups with every customer.

Barista/Shift Leader

Starbucks
09.2016 - 10.2017
  • Improved beverage consistency across shifts by implementing standardized recipes and techniques for all baristas.
  • Delegated responsibilities to new and current employees.
  • Fostered a positive work environment through team building exercises and clear communication.
  • Set up all floor and wall sets; responsible for store aesthetics.
  • Opened and closed store, counted cash registers, made monetary bank deposits, storing and filing all daily paperwork.

Radiology Admin Scheduler

St. Joseph Hospital of Orange
08.2005 - 01.2013


  • Consistently and effectively scheduled radiology appointments, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Responsible for calling the interventional radiology team into the hospital for all stroke cases.

Education

Bachelor Of Arts In Psychology, Minor In Sociology -

National University
La Jolla, CA

Skills

    Guest services

    Cash register operations

    Staff supervision

    Empathetic coaching

    Merchandising

    Marketing

    Product promotions

Timeline

Front End Shift Supervisor

Bristol Farms
03.2025 - Current

Sales Associate

Bath & Body Works
11.2024 - Current

Barista/Shift Leader

Starbucks
09.2016 - 10.2017

Radiology Admin Scheduler

St. Joseph Hospital of Orange
08.2005 - 01.2013

Bachelor Of Arts In Psychology, Minor In Sociology -

National University

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Jennifer Bowen