Jennifer Bower
Moonshiners Bar & Grill
Hoschton,GA
13
years of professional experience
Results-driven professional with 20 years in property management, environmental compliance inspection, and hospitality management. Expertise in operational efficiency and regulatory compliance, fostering strong client and community relationships. Skilled in resolving conflicts and leading teams to deliver outstanding service in fast-paced environments.
Work History
Bartender
4 Years 5 Months- Delivered fast, high-quality beverage service in a high-volume venue while building a loyal repeat customer base.
- Maintained strict compliance with local alcohol, health, and safety regulations, including ID verification and responsible service with zero infractions.
- Reconciled daily POS transactions, managed cash drawers, and monitored inventory levels to minimize waste and variance.
- Managed bar inventory, tracking supplies to minimize waste and optimize stock levels.
- Trained new bartenders on techniques, menu items, and customer service protocols for seamless operations.
- Collaborated with kitchen staff to integrate food pairings with drink offerings, enhancing guest experiences.
- Implemented efficient workflows during peak hours, improving service speed and reducing wait times.
- Established strong rapport with regular patrons, fostering loyalty through personalized service interactions.
- Served high customer volumes during special events, nights, and weekends.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Environmental Inspector, GASWCC Level 1A Certified
4 Years 7 Months- Inspected industrial/commercial sites for compliance with storm water, wastewater, and hazardous material regulations, ensuring adherence to environmental standards (GASWCC Level 1A Certified).
- Inspect industrial/commercial sites to verify compliance with storm water, wastewater, and hazardous material regulations.
- Reviewed permits and advised stakeholders on erosion control and spill response measures, enhancing environmental management strategies.
Assistant Community Manager
2 Years 6 Months- Managed leasing operations, ensuring compliance with company policies and industry regulations.
- Developed marketing strategies to increase occupancy rates and attract potential residents.
- Coordinated resident events to enhance community engagement and foster relationships.
- Assisted in budget preparation and expense management for community resources.
- Managed rental collections, accounting deposits, final account statements, and move-out assessments per lease contracts.
- Collaborated with vendors to maintain quality standards for property management services.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Community Manager
5 Years 1 Month- Formulated and executed an annual expense budget of $1M for a property generating $2M in annual revenue, including 6 and 12 month forecasting.
- Recruited, trained, and managed an on-site team of 8 team members while preparing monthly/quarterly financial reports for asset managers.
- Conducted market research on occupancy and rental rates to inform marketing strategies and optimize revenue.
- Developed and implemented community engagement strategies to enhance resident satisfaction and retention.
- Facilitated regular communication between residents and management, addressing concerns and feedback effectively.
- Analyzed resident feedback to identify trends, recommending improvements in services and amenities offered.
- Led initiatives to strengthen partnerships with local businesses, promoting mutual benefits for residents and the community.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Education
Level 1A Certified Personnel, 0000092257 - Environmental Studies
- Awarded Paperwork Perfectionist presented at Leadership Conference by HR
05/2017 Atlanta, GA - Top Agent, 2017, 2018, 2019
ECI Groups , Atlanta, GA - Virginia College, Business Management
2002-2004, Montgomery, AL - Company-Sponsored Training
in Maintenance Safety, Atlanta, GA
High School Diploma
Skills
Beverage preparation
Customer service
Multitasking ability
Clear and effective communication
Team player attitude
Patience and tolerance
Outgoing personality
Dependable work ethic
Timeline
Bartender
Moonshiners Bar & Grill
08.2021 - 01.2026Read More
Environmental Inspector, GASWCC Level 1A Certified
Xeritech
09.2020 - 04.2025Read More
Assistant Community Manager
ECI Groups
03.2018 - 09.2020Read More
Community Manager
Ambling
02.2013 - 03.2018Read More
Georgia Soil And Water Conservation
Level 1A Certified Personnel, 0000092257 from Environmental Studies
Read More
PHS
High School Diploma
Read More