Jennifer Brewer
East Helena,MT
Summary
Collaborative Clinical Manager dedicated to enabling success of support staff and licensed staff through skilled leadership. Expert in balancing healthcare and administrative requirements to meet clinical goals. Fully versed in compliance standards and dedicated to continuous improvement.
Overview
20
20
years of professional experience
Work History
Clinical Care Manager
Touchmark
Helena, MT
11.2012 - Current
- Facilitated care coordination with weekly conference meetings between field clinicians and agency personnel
- Reviewed records quarterly and worked with director on resolution to identified deficiencies
- Supported clinical operations by developing and implementing logical best practices
- Developed patient-specific plans of care covering medication administration and ADLs
- Enhanced clinical performance and care delivery through targeted training for clinical staff
- Verified accurate of data, completeness of information and correct coding on each case by coordinating with quality assurance team
- Helped family members understand and deal with patient conditions, using counseling and support groups to improve individual support structures
- Collaborated with other professionals to evaluate patients' medical and physical condition and to assess client needs.
- Communicated with patients and carefully explained important information regarding medications, procedures and physician instructions.
- Handled crisis situations with exceptional tact, enacting best possible interventions for service and support.
- Supervised professional and technical staff in implementing health programs, objectives and goals
- Supervised 20 plus staff members and provided periodic performance evaluations.
- Liaised between patients and physicians, initiating discussions regarding care.
- Collaborated with healthcare professionals to deliver high-quality patient care.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Enforced compliance with local, state and federal healthcare regulations, HIPAA, OSHA.
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
- Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Developed and initiated departmental goals, standards of performance, policies and procedures.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Interviewed applicants and made recommendations for new hires.
- Managed overall operation of nursing services and patient care by handling financial management, quality assurance, patient care, safety risk management and facility maintenance.
Center Manager
Lincare
Helena, MT
01.2020 - 11.2022
- Completed accurate reports and paperwork necessary for successful center operations
- Budgeted effectively, controlling costs to maximize outreach and program effectiveness
- Oversaw day-to-day business operations, including monitoring employee performance and resolving operational problems
- Protected workers and general public with well-planned and managed safety systems
- Maintained center compliance with Hazmat, CHAPS, OSHA AND FDA regulations, carefully monitoring staff activities to identify concerns
- Upheld standards by keeping facility well-maintained, clean and safe for all visitors
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Maintained financial and administrative controls, accurately tracking funds and keeping records current
- Prepared staff work schedules and assigned specific duties
- Conducted periodic performance reviews to assess employee performance
- Reviewed financial statements and activity reports to measure productivity or goal achievement.
- Motivated and led team members to work together to achieve targets.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.
Nurse Coordinator
St. Pete's Medical Group
Helena, MT
04.2016 - 12.2019
- Coordinated smooth clinical appointments and transfers by handling paperwork and delegating
- Identified and met patient care needs in close collaboration with interdisciplinary healthcare team
- Supported staff, patients and families and served as clinical role model and expert resource
- Maintained facility compliance with detailed documentation covering care plans, actions and incidents
- Coordinated smooth admissions, discharges and transfers by handling paperwork and delegating assignments.
Private Nurse
Self
Helena, MT
04.2014 - 12.2016
- Enhanced patient comfort by providing attentive and personalized care in a private setting.
- Administered prescribed medications, ensuring accurate dosages for optimal patient health outcomes.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Monitored vital signs and reported changes or abnormalities to physicians promptly for timely medical intervention.
Administrator/ Nurse
Renaissance Senior Care
Helena, MT
01.2010 - 11.2012
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
Pediatric Licensed Practical Nurse
Pediatric Clinic
Helena, MT
01.2006 - 07.2009
- Improved patient outcomes by providing compassionate and comprehensive pediatric care.
- Assisted physicians with examinations and treatments, ensuring optimal patient care and comfort.
- Administered vaccinations and medications to patients, adhering to proper dosage guidelines and protocols.
- Monitored vital signs and reported abnormalities to supervising nurse or physician, promoting early intervention for potential health issues.
ALF Nurse
Masonic Home
Helena, MT
05.2005 - 07.2007
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
LPN Med/Surge
St Peters Hospital
Helena, MT
05.2004 - 06.2006
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
Education
Associate in Science (A.S.) -
Helena College of Technology
Helena, MTAdministrator Certification -
Senior Living University
06.2011
Phlebotomy IV Certification
St Peters Hospital
Helena07.2004
Skills
- Intervention planning
- Family counseling
- Service referral
- Patient support
- Case management
- Team leadership
- Coordination
- Self-starter
- Ability to multitask
- Critical thinking
- Issue troubleshooting
- Recordkeeping
- Word processing
- Staff Management
- Quality Assurance Controls
- Case Management
- Coaching and Training
- Medical Records Management
- Mentoring and Training
- Direct Patient Care
- Patient Assessments
- Detailed Records and Reporting
- Recruitment
Timeline
Center Manager
Lincare
01.2020 - 11.2022
Nurse Coordinator
St. Pete's Medical Group
04.2016 - 12.2019
Private Nurse
Self
04.2014 - 12.2016
Clinical Care Manager
Touchmark
11.2012 - Current
Administrator/ Nurse
Renaissance Senior Care
01.2010 - 11.2012
Pediatric Licensed Practical Nurse
Pediatric Clinic
01.2006 - 07.2009
ALF Nurse
Masonic Home
05.2005 - 07.2007
LPN Med/Surge
St Peters Hospital
05.2004 - 06.2006
Associate in Science (A.S.) -
Helena College of Technology
Administrator Certification -
Senior Living University
Phlebotomy IV Certification
St Peters Hospital