Rachel Armstrong

• Develop and implemented individualized treatment plans that addressed unique patient needs and goals.
• Maintain active caseload of 30-100 members, ensuring comprehensive care and support for diverse patient populations.
• Coordinate discharge planning to ensure smooth transitions for patients leaving inpatient care. for members with inpatient admissions
• Collaborate with internal and community partners, including nurses, psychiatrists, and treatment centers, to facilitate seamless patient care and resource access.
• Develop safety plans that address potential risks and promoted patient stability.
• Complete holistic bio-psycho-social universal assessments.
• Utilize evidence assessment tools including the phq9; GAD7, pss3 and ASAM measures.
• Deliver evidence-based interventions
• Monitor progress and adjust treatment as clinically indicated
• Provide clinical telehealth calls to individuals and families
• Work with multiple patient populations, and diagnoses including mood disorders, anxiety disorders, personality disorders, Maternal mental health, psychosis, substance abuse, eating disorders and other conditions.
• Maintain timely and accurate documentation in EHR using AI assisted program.
• Maintain HIPAA compliance and ethical standards
• Attend Medical director rounds weekly to discuss complex cases

• Conducted assessments of patients' mental health and psychosocial needs, developed treatment plans and implemented interventions.
• Assessed patients for risk of suicide attempts or harmful behavior toward others.
• Developed individualized care plans to meet patient needs and objectives.
• Managed care coordination for individuals with serious mental illness, facilitating access to essential services and support.
• Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
• Facilitated communication between patients, families, and healthcare providers.
• Provided crisis intervention services during emergencies.
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• · Conducted utilization management for hospital admissions and outpatient services, optimizing patient care delivery.

· Facilitated individual and group therapy sessions, promoting recovery and personal growth for clients with substance abuse diagnoses.

Facilitated group therapy discussions to promote peer support and recovery.

· Conducted ASAM, Addiction Severity Index, and Bio-psycho-social assessments.

Developed personalized treatment plans based on client assessments and needs

• · Provided crisis intervention services Coordination of care with housing authorities, Utah State Prison, and Substance abuse partners.
• Conducted crisis interventions to support clients during critical situations.
• · Assisted clients in securing subsidized housing vouchers for stability through weekly home visits and support.
• Maintained timely and HIPAA client documentation
• Provided education on coping strategies and relapse prevention techniques to empower clients in maintaining sobriety.