JENNIFER BRIDGES
Kyle,TX
Summary
Effective leader with 8 years’ experience in managed care including 4 years in a management role. Forward thinking and adaptable, with experience leading teams through change. Successful at tracking data, maximizing performance, and implementing process improvements to meet business needs. Dedicated to fostering a positive and collaborative team environment.
Overview
11
11
years of professional experience
Work History
Associate Manager, Clinical Health Services
Aetna, A CVS Health Company
03.2019 - 03.2023
- Shared oversight of team of 30+ nurses with 16 direct reports, supporting both Medicare and Commercial line of business.
- Responsible for performance management & coaching, daily operations, staff training and development.
- Accomplished department objectives through proactive monitoring of metrics and reports, planning and evaluating workflows, and promoting a positive and collaborative team atmosphere.
- Collaborated with network relations and providers, keeping lines of communication open with our external partners to maintain positive relationships and meet needs of our shared members.
Clinical Team Lead
Aetna, A CVS Health Company
02.2018 - 03.2019
- Continued in UM Review Nurse role while serving as content matter expert and manager's assistant.
- Functioned as primary preceptor/mentor for any newly hired clinical review RNs.
- Managed daily reports, staffing, and case assignments ensuring compliance with turn-around-times.
- Assisted with planning schedules and delegating assignments to meet coverage demands.
Utilization Management Nurse Consultant
Aetna, A CVS Health Company
06.2015 - 02.2018
- Clinical UM reviewer for Commercial and Medicare business, performing pre-service and concurrent review for both acute and post-acute level of care.
- Demonstrated strong clinical knowledge and critical thinking by evaluating medical guidelines and benefit coverage to determine appropriateness of services.
Staff Nurse
Emergency Department
06.2012 - 07.2015
- RN at level 1 and level 2 trauma centers in Saint Louis, MO (Mercy and SSM); both also certified Stroke and STEMI treatment centers.
- Performed acute and critical care for a large variety of patients in a fast-paced setting.
Education
Bachelor of Science - Nursing
University of Missouri
Saint Louis, MO05.2012
Skills
- Highly organized
- Adaptable and motivated
- Strong time management, able to prioritize and meet deadlines, accountable
- Well versed in MS Office - using Excel, Word, Teams, and PowerPoint daily
- Productive meeting facilitation
- Strong verbal and written communication
Timeline
Associate Manager, Clinical Health Services
Aetna, A CVS Health Company
03.2019 - 03.2023
Clinical Team Lead
Aetna, A CVS Health Company
02.2018 - 03.2019
Utilization Management Nurse Consultant
Aetna, A CVS Health Company
06.2015 - 02.2018
Staff Nurse
Emergency Department
06.2012 - 07.2015
Bachelor of Science - Nursing
University of Missouri
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