Jennifer Brooks
Bourbon,MO
Summary
Knowledgeable Assistant Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across a two year career history. Dedication to keep the unit running at peak efficiency, quality and performance. Excellent communication and coordination skills with a willingness and passion to improve the lives of others. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration with a focus on optimizing patient care and support. Highly organized and hard working with excellent planning skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A diligent work ethic along with an approachable and relatable personality with a good sense of humor.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Emergency Department
BJC Healthcare
01.2022 - Current
- Supervise, direct, and motivate high-quality performance from nursing staff.
- Perform chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Establish and continuously optimize unit schedules and individual work assignments.
- Development of departmental goals and objectives to improve satisfactory rating with patients.
- Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Communication with management and department heads during regular update meetings.
- Investigate and independently resolve complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Develop and implement quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Evaluate skills of nursing personnel and verify staff certifications for validity.
- Promote professional development opportunities to encourage nurses to pursue continuous training.
- Collaborate with Time Critical Diagnoses (TCD) coordinator at MBSH to manage care provided to this specialized population of patients and participate in state reviews as chart reviewer.
- Represent MBSH ED on BJC system ED Education team, to review aspects of nursing education in ED.
- Review patient transfer records routinely to verify patients received appropriate levels of care.
- SANE Coordinator for MBSH ED on BJC system SANE/Forensics team, to review aspects of SAFE program and SANE case management in MBSH ED.
- Coordinate and implement in-service educational programs focusing on safety and adherence to protocols.
Staff Nurse, Emergency Department
BJC Healthcare
12.2019 - 01.2022
- Provided complete nursing care for all ages of patients and all levels of care.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, specimen collection, and administering of medications.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Relief charge nurse as needed, and service on TCD and SANE committees.
- Completed work with system SANE committee to create and achieve goals to improve care provided by SANE nurse.
- Served on team to create procedure and policy to handle Lost Patient Belongings
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices. Trained and implemented three new RN graduates to department in 2021.
- April of 2021, chosen as recipient of DAISY Award.
Manager/Co-Owner
Five Loaves Natural Food Store
01.2007 - 01.2019
- Full-service retail health food store.
- Fulfilled responsibility of organizing and managing all aspects of retail business including but not limited to finances, inventory, customer service, employee management, marketing and public relations for 13 years.
- Utilized honest and fair trade to compete against larger suppliers in local area.
Staff Nurse
Missouri Baptist Sullivan Hospital
01.2003 - 01.2007
- Nursing care in emergency department, intensive care unit, and medical-surgical floor.
- Patient care for infants to elderly.
- Skills performed included patient assessment, intravenous therapy, patient education, laboratory blood draws, electrocardiogram monitoring, respiratory therapy, cardiopulmonary resuscitation, chest tube monitoring and assisting with insertion, keeping track of pertinent health information, and relaying to physicians as needed to optimize patient outcome.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
Staff Nurse
St. Johns Mercy Hospital
01.2000 - 01.2003
- Worked on Cardio-Respiratory Floor as staff nurse; providing care for adults with conditions such as emphysema, asthma, heart attacks, strokes, etc
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
School nurse
Crawford County R-2 School District
01.2001 - 01.2002
- School nurse for grades K-12
- Assessed student health and identified potential health concerns to provide appropriate care.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Educated students on various health topics to promote overall health and wellbeing.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Participated in development of school safety plans to address areas of concern. Including grant writing for funding to implement wellness programs and provide nursing care in school district.
- Screened for infectious diseases to help prevent spreading within school community.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Education
Bachelor of Science - Nursing
Western Governors University
08.2022
Associate of Science - Nursing
Barnes-Jewish College/Goldfarb School of Nursing
Saint Louis, MO 12.2000
Skills
- Problem Identification
- Policy Development
- Policy Optimization
- Nursing Team Oversight
- Staff Development
- Multitasking and Organization
Certification
- Licensed Registered Nurse - State of Missouri, License #2001004378
- Current Certification Training: ACLS, BLS, PALS, ENPC, TNCC
Timeline
Assistant Nurse Manager, Emergency Department
BJC Healthcare
01.2022 - Current
Staff Nurse, Emergency Department
BJC Healthcare
12.2019 - 01.2022
Manager/Co-Owner
Five Loaves Natural Food Store
01.2007 - 01.2019
Staff Nurse
Missouri Baptist Sullivan Hospital
01.2003 - 01.2007
School nurse
Crawford County R-2 School District
01.2001 - 01.2002
Staff Nurse
St. Johns Mercy Hospital
01.2000 - 01.2003
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Barnes-Jewish College/Goldfarb School of Nursing
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