Jennifer Brooks
Talton Communications, Inc.
Valley Grande,AL
32
years of professional experience
Dynamic professional with over twenty years of experience in management, accounting, and technical fields, complemented by strong computer skills. Proven ability to drive operational efficiency and enhance team performance through strategic leadership and innovative problem-solving. Eager to leverage extensive expertise in a challenging role that fosters personal and organizational growth. Committed to contributing immediately to company success while pursuing opportunities for advancement.
Work History
Accounting Manager/Human Resources/Office Manager
20 Years 4 Months- Delivers accurate financial analysis and record-keeping for the company, establishing robust systems for financial data collection and reporting to senior management across all entities. Achieves human resource objectives by providing comprehensive policy guidance and support to employees regarding benefits and wages. Executes payroll journal entries, accounts payable, accounts receivable, and collections with precision, reconciling multiple bank statements and coordinating fund transfers. Optimized management of line of credit, coin processing adjustments, reimbursements, and office supply acquisition while effectively guiding team performance.
Accounting Assistant/Access Line Coordinator
5 Years 3 Months- Delivered accurate journal entries and accounts receivable management for Pine Belt Communications and Radio Shack locations. Achieved timely reconciliation of multiple bank statements, ensuring financial integrity. Facilitated recovery processes for cellular and internet write-offs, collaborating with CBSI for effective payment arrangements.
Technical Support III
4 Years 2 Months- Enhanced communication systems by collaborating with Intellicall Checkmate i-Pro and Omni phone call processors. Streamlined billing records and database management for 200 facilities using Intellicall inmate phone software. Optimized operations of Intellicall rating software for facilities spanning 6 states. Improved staff proficiency through training and troubleshooting equipment issues. Facilitated efficient phone line installations, orders, and disconnections. Resolved installation and maintenance challenges, supporting 20 technicians. Strengthened call line restrictions and LIDB management through carrier collaboration. Validated operations using TNS system expertise. Provided critical after-hours support for seamless inmate call processor functionality in the Southeast region.
Consumer/Installment Loan Assistant
1 Year 9 Months- Assisted consumer loan officers with clerical duties while providing service to customers relating to the consumer loan function. Duties included: Assisting loan officers, preparing loans, customer service, issuing titles on paid loans, spreadsheets, and filing.
Education
Associate Degree - Applied Science, Secretarial/Accounting
Skills
Journal entries
Payroll processing
Staff management
Cash flow management
Financial reporting
Bank reconciliation
AP and AR management
Account reconciliation
Audits
Quickbooks
Tax law
Tax documentation
Month-end closing
Proficient in Microsoft
Timeline
Accounting Manager/Human Resources/Office Manager
Talton Communications, Inc.
02.2006 - CurrentRead More
Accounting Assistant/Access Line Coordinator
Pine Belt Communications
04.2000 - 07.2005Read More
Technical Support III
Evercom/Talton Telecommunications, Inc.
01.1996 - 03.2000Read More
Consumer/Installment Loan Assistant
Peoples Bank & Trust Co.
04.1994 - 01.1996Read More
Wallace Community College
Associate Degree from Applied Science, Secretarial/Accounting
Read More