Proactive and goal-oriented professional with a proven track record of excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dedicated to continuously improving performance and exceeding expectations in order to make a meaningful impact.
Overview
9
9
years of professional experience
Work History
Accounting Manager/Office Manager
Alarm King, Inc.
07.2024 - Current
Manage the cash receipts process including daily cash deposits, posting to the correct vendor account, and scanning to customer account in Microkey.
Reconcile all bank accounts and credit card accounts.
Oversee the full accounts payable process, from invoice receipt to payment disbursement, ensuring accuracy and timeliness.
Develop and maintain relationships with key vendors to resolve any discrepancies and optimize payment terms.
Organize the Accounts Receivable process including running auto draft payments on recurring revenue and emailing/mailing monitoring agreement invoices.
Following up on aging receivables by calling customers or sending certified letters as needed.
Preparing sales and use taxes for multiple states monthly and quarterly.
Liaise with CPA regarding Nexus exposure, company taxes and personal owner taxes.
Act as a liaison between departments, ensuring effective communication and smooth operations across teams by holding monthly meetings.
First line of communication if there was a concern from an employee.
Developed and enforced office policies and procedures to improve efficiency and compliance.
Oversee all Human Resource functions such as hiring new talent, onboarding, and benefits. This also included termination of employees and ensuring that they have been removed from company platforms and that any company property has been received.
Research new insurances for the company such as auto insurance, liability, umbrella, and BOP
Consistently identify and implement process improvements to enhance office efficiency and reduce costs.
Provide guidance and support to the Marketing team when rebuilding the company website and creating new sales material.
Functioned as Customer Relations to ensure that all customers were happy and satisfied with new installations. Whenever possible, try to upsell another product.
Studio Manager
Orangetheory Fitness
05.2023 - 03.2024
Monitor the performance of the studio by conducting ongoing customer surveys and analysis of financial reports.
Developing a high energy culture through incentive-based motivation by creating games, weight loss programs, and fitness challenges.
Deliver exceptional customer service while also ensuring the safety of 600 members.
Leverage studio revenue growth and profitability by way of increasing memberships, reducing attrition, managing/collecting bad debt, maintain high sales closing %, while motivating staff to achieve the same goals.
Execute and coordinate Orangetheory's marketing and sales drivers to meet sales and revenue goals.
Promote the studio and brand through social media and marketing efforts in the area.
Worked with neighboring businesses to create events, B2B and partnerships.
Manage, develop, and evaluate the performance of all Orangetheory Fitness Sales Staff for continued success, training, and future growth.
Function as Human Resources to include hiring, firing, disciplinary actions and establish an open door policy to ensure employee motivation, training and development.
Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll, customer service feedback/Listen360 and facility maintenance.
Draft and prepare detailed documentation and reports for owners, compliance, and recordkeeping.
Coordinate maintenance of the studio including heating/cooling, plumbing, drainage, lighting and overall cleanliness of the studio.
Assistant Studio Manager
Orangetheory Fitness
06.2022 - 05.2023
Assisted the studio growth from presales to grand opening through community outreach, studio events, and spreading brand awareness.
Manage and exceed all Orangetheory sales goals and operational budget.
Oversaw the sales process while also training and mentoring sales associates for ongoing success and future growth.
Empower, monitor, and evaluate specifically assigned responsibilities of sale team and fitness team.
Ensure that all front desk systems are followed according to Orangetheory corporate policies while maintaining the highest level of customer service.
Implemented feedback from clients and staff to continuously improve studio offerings and services.
Assisted in the creation of promotional materials for special offers and events, effectively driving increased client participation and revenue generation.
Assistant Studio Manager
Orangetheory Fitness
08.2019 - 03.2020
Assisted the studio growth from presales to grand opening through community outreach, studio events, and spreading brand awareness
Manage and exceed all Orangetheory sales goals and operational budget
Oversaw the sales process while also training and mentoring sales associates for ongoing success and future growth
Empower, monitor, and evaluate specifically assigned responsibilities of sale team and fitness team
Ensure that all front desk systems are followed according to Orangetheory corporate policies while maintaining the highest level of customer service
Provide effective decision-making regarding customer service issues
Accounts Payable Specialist
Colangelo Synergy Marketing, LLC
11.2018 - 07.2019
Managed end-to-end accounts payable processes, ensuring timely payments and accurate record-keeping
Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
Reduced invoice processing time with accurate data entry and timely vendor communication.
Complete various monthly reconciliations including general cash disbursement, payroll cash account, fixed assets and all accrual accounts and posting subsequent journal entries
Reconcile monthly credit card expenses to bank statements and enter journal entries as needed
Ensure that the accounts payable and accounts receivable subledger reconciled to the general ledger
Researching any discrepancies
Posted client payments to Microsoft Dynamics ensuring that they were applied to the appropriate job
Reconciled vendor statements and resolved discrepancies to maintain vendor relationships
Financial Aid Leader
Paul Mitchell the School Danbury
05.2017 - 10.2018
Advised students and parents on financial aid eligibility guidelines and available programs, including tuition, loans, grants, verification, and payment plans
Streamlined financial aid processes for efficiency, resulting in a higher number of timely awards disbursed to students.
Financial aid responsibilities including assisting students with FAFSA, preparing paperwork pertaining to loan and grants, collecting documents for FAFSA verification, and completing verification process
Responsible for certification and posting of Title IV funds and tuition payments to student accounts
Inspect the school catalog and enrollment contract for accuracy and compliance with federal, state, and institutional regulations
Assuring Satisfactory Academic Progress (SAP) is maintained by all students in academics and attendance
Counsel students who are not maintaining SAP and placing them on probation
Conduct student exit interviews and promptly close out graduate, withdrawn or terminated student files
Weekly meetings with the School Director to advise on students not maintaining SAP, attendance concerns, past due tuition and upcoming graduates
Human Resource Manager
BJ’s Wholesale Club
08.2016 - 04.2017
Responsible for providing direction and guidance to team members regarding company policy and procedures
Create and control complete scheduling process for all hourly team members, ensuring a productive workforce is available within the payroll budget
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Complete the payroll process accurately and timely on a weekly basis and ensure that all payroll records are maintained properly
Directly supervise the activities of the HR Clerical, Maintenance and Cafe staff
Coordinated recruitment processes, including job postings, interviews, and candidate evaluations
Conduct team member orientations/training for all new hires
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
On-site Administrator of intranet-based training and communication systems to coordinate club training needs
Administer all personnel paperwork, including new hire paperwork, hourly wage increases, hourly promotions, terminations, worker’s compensation, and unemployment claims
Oversaw benefits administration, ensuring compliance with labor laws and employee satisfaction
Perform Manager-On-Duty functions including responding to the frontline, member service issues and end-of-day procedures
Education
AS - Accounting
Western Connecticut State University
Danbury, CT
BS - Accounting
Charter Oak State College
New Britain, CT
12-2026
Skills
Google Docs
QuickBooks (desktop & online)
Microsoft Office Products
ADP
Canva
Adobe
Journal entries
Payroll processing
Bank reconciliation
AP and AR management
Account reconciliation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accounting Manager/Office Manager
Alarm King, Inc.
07.2024 - Current
Studio Manager
Orangetheory Fitness
05.2023 - 03.2024
Assistant Studio Manager
Orangetheory Fitness
06.2022 - 05.2023
Assistant Studio Manager
Orangetheory Fitness
08.2019 - 03.2020
Accounts Payable Specialist
Colangelo Synergy Marketing, LLC
11.2018 - 07.2019
Financial Aid Leader
Paul Mitchell the School Danbury
05.2017 - 10.2018
Human Resource Manager
BJ’s Wholesale Club
08.2016 - 04.2017
AS - Accounting
Western Connecticut State University
BS - Accounting
Charter Oak State College
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