Jennifer Brophy

In collaboration with management, I developed the Dealer Support Team from the ground up and continue to lead the team using my people leader skills to provide and encourage exceptional service to the Field Sales Team. I coach and develop my team for their current and future roles, I provide honest feedback to promote effective teamwork and performance accountability. As a team we pool resources to improve processes and collaborate with company-wide teams.

In addition to Team Leader expectations of coaching and developing my team, my responsibilities and experiences included cultivating strong relationships with dealer management through regular dealer visits, attendance and participation at dealer functions, activities, and trainings. I performed management level credit decision making and negotiations by possessing blanket redelagation of authority. I incorporated compliance policies, procedures, and regulations into the execution of day-to-day tasks.

In addition to Team Leader expectations of coaching and developing my team, my responsibilities and experiences included following and acting on loan and floorplan maturities and submitting credit packages. Creating, collecting, and reviewing required documentation for dealer loans, Buy/Sells and Conquests. I processed or supervised the processing of wholesale loan payments, monthly dealer financial statements, daily transaction processing, reporting, and monitoring dealer trends. I built and maintained dealer relationships. And consistently incorporated compliance policies, procedures, and regulations into execution of day to day.