Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
25
25
years of professional experience
Work History
Parts Handler
Tenneco
Van Wert, OH
06.2022 - Current
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Office Manager
2A'S Auto
Convoy, Ohio
01.2021 - 05.2022
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Compared vendor prices and negotiated for optimal savings.
Head Waitress
Orchard Tree
Van Wert, Ohio
03.1997 - 01.2021
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Trained staff members on use of POS system.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.