Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Supported clinical operations by rooming 25–30 patients per shift, collecting vital signs (blood pressure, pulse, temperature, weight) and recording chief complaints.
Executed venipuncture and capillary punctures for 40+ patients weekly to support proper specimen identification, labeling, and laboratory processing.
Performed CLIA-waived rapid strep urinalysis and glucose monitoring to accurately capture results for provider review.
Prepped exam rooms and assisted providers during minor surgical procedures to support sterile field maintenance and proper instrument sterilization.
Coordinated follow-up appointments and managed multi-line phone system triage to route patient calls to appropriate clinical staff for continuity of clinical support, reducing provider interruptions.
Verified insurance eligibility and processed prior authorizations for medications and procedures to support timely patient care and minimize billing denials.
Certified Clinical Medical Assistant program completed on May 2023