ANH NGO
San Antonio
Summary
Dedicated and compassionate Medical Assistant seeking a position in a dynamic medical practice to further develop professional skills and contribute to exceptional patient care. Passionate about delivering personalized care with a strong focus on patient comfort, advocacy, and attention to detail. Highly adaptable and committed to fostering a respectful and supportive environment for patients and colleagues. Skilled at addressing diverse patient needs with empathy, diligence, and a commitment to maximizing safety, satisfaction, and overall wellness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Texsan Methodist Hospital
09.2024 - Current
- The main work unit is Med-Surg, but shifts may change to work in the ICU, Telemetry, and ER units
- Monitored 10-15 patients' vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Documented patient information and care activities in electronic health record.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- EKG, Respiratory Care and Suctioning, Bladder scan, Ostomy care
Nurse Shadow
Methodist Hospital Healthcare System
04.2024 - Current
- Actively engaged in professional development opportunities, staying current on industry trends and advancements in nursing practice.
- Improved patient satisfaction by providing empathetic emotional support and addressing concerns in a compassionate manner.
- Assisted in 4 emergency situations, demonstrating quick thinking and effective problem-solving skills under pressure.
- Contributed to the improvement of nursing practices through active participation in staff meetings, trainings, and workshops.
Medical Interpreter
Vietnamese Community
01.2022 - Current
- Followed ethical codes to protect confidentiality of patient medical information.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Caregiver
Grandfather
05.2021 - 10.2024
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observed health status of my grandfather to report changes and unusual occurrences to appropriate medical personnel.
LVN Student Nurse
Legend Oaks Healthcare and Rehabilitation
01.2023 - 05.2024
- Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
- Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
- Offered assistance during meal times, ensuring residents were comfortable and received appropriate nutrition based on their individual dietary needs.
- Collaborated with healthcare team members to provide a safe, nurturing environment for all residents.
LVN Student Nurse
Regent Care Center Medical
02.2024 - 03.2024
- Supported patients during their emotional and physical challenges by providing a compassionate presence, listening to concerns, offering encouragement, and finding effective ways to alleviate discomfort.
- Improved patient care by accurately documenting medical histories and vital signs.
- Evaluated patient histories, complaints, and current symptoms.
LVN Student Nurse
University of Texas Health System Hospital
01.2023 - 12.2023
- Took patient vital signs, and communicated information to nursing staff through documents notes
- Worked collaboratively with the entire Nursing team to ensure the highest level of patient care and satisfaction
- Patient physical assessment (head to toe)
- Sterilized, cleaned, and organized instruments and equipment
LVN Student Nurse
University Family Health Center–Southeast
01.2023 - 12.2023
- Administered medications, and injection
- Collected patient data, including vitals, input/output, and other delegated measurements with100% HIPPA compliance
- Monitored patient health, recording patient health status in electronic medical records (EMR)
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
- Collects and documents vital signs, histories, and screenings
- Authorizes prescription refills as directed
- Prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
- Answer telephone calls to the practice and screens for referral
- Cleans and maintains treatment rooms and equipment
LVN Student Nurse
San Antonio Gastroenterology Clinic
01.2023 - 12.2023
- Experienced in obtaining Vital Signs: Temperature, Pulse, Respirations, Blood Pressure
- Contributed to the development of nursing care plans that addressed individual patient needs by gathering relevant information from assessments conducted in collaboration with other members of the healthcare team.
LVN Student Nurse
Memorial Medical Nursing Center Nursing Home
08.2023 - 10.2023
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Took samples to complete diagnostic and routine assessment tests.
- Evaluated patient histories, complaints, and current symptoms.
LVN Student Nurse
Regent Care Center of Oakwell Farm Nursing Home
06.2023 - 08.2023
- Assisted 10+ patients with daily care needs, including bathing, dressing, and eating.
- Managed medication plans, performed wound care, and provided comprehensive physical assistance.
- Offered physical, emotional, social, and mental support to patients through compassionate engagement.
- Ensured a clean and safe environment.
- Administered medications, including injections.
- Monitored and assessed patient vital signs to support health management.
Medical Assistant
Procare Medical Center Live Oak Clinic
01.2023 - 07.2023
- Checked 30+ patients a day in and out, ensuring a smooth and friendly experience.
- Entered patient information accurately into databases and spreadsheets.
- Managed electronic and paper medical records with care and attention to detail.
- Took vital signs, including blood pressure, temperature, and pulse.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
- Authorizes prescription refills as directed
- Cleans and maintains treatment rooms and equipment
Medical Assistant
Lone Star Center for Health & Wellness Clinic
03.2023 - 04.2023
- Accurately identified and checked patients in and out, ensuring a smooth workflow.
- Entered patient information into databases and spreadsheets with precision and attention to detail.
- Managed and maintained electronic and paper medical records in compliance with confidentiality standards.
- Administered over 20 injections daily while adhering to safety and procedural protocols.
- Effectively handled high patient volumes, consistently delivering quality care under the supervision of experienced Nurse Practitioners and doctors.
- Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
- Collects and documents vital signs, histories, and screenings
- Authorizes prescription refills as directed
- Prepares patients, room, and supplies for visits or examinations
- Cleans and maintains treatment rooms and equipment
Restaurant Server
Pho Hung Cuong
11.2014 - 11.2018
- Maintained 50+ orders per shift efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Volunteer
Lackland Air Force Base
05.2014 - 11.2014
- Prepared and served a diverse menu of over 6 meal options to soldiers and service members.
- Ensuring quality, variety, and satisfaction.
- Maintained a clean and organized work environment, ensuring compliance with health code regulations.
Education
Licensed Vocational Nurses -
Lamson Institute
03.2024
Certified Medical Assistant -
San Antonio Medical Assistant School - Live Oak
07-2022
Associate of Science - Pre-Nursing
Northwest Vista College
05.2020
Associate of Art - Business Administration
Northwest Vista College
05.2017
High School Diploma -
John Marshall High School
06.2014
Skills
- Clinical and Patient Care Skills:
- Delivered compassionate, patient-centered care with a focus on safety and comfort
- Monitored and recorded vital signs accurately to assist in clinical assessments
- Assisted with patient mobility, ensuring adherence to safe patient handling protocols
- Provided specialized elderly care with empathy and attention to individual needs
- Managed medical admissions, patient intake, and admission processes efficiently
- Conducted thorough head-to-toe assessments to support clinical decision-making
- Executed respiratory care and suctioning procedures following established guidelines
- Administered injections, intravenous fluids, and medications safely
- Collected specimens for laboratory analysis with precision and adherence to protocols
- Performed wound and pressure ulcer care, promoting optimal healing conditions
- Managed urinary catheters and facilitated safe elimination practices
- Supported parenteral nutrition administration, ensuring proper nutrition delivery
- Conducted EKGs and phlebotomy with expertise and attention to detail
- Assisted with patient transport while maintaining safety and comfort
- Technical and Administrative Skills:
- Proficient in Electronic Health Records (EHR) software and data management
- Maintained accurate and confidential medical records, following HIPAA guidelines
- Documented patient care and clinical data with precision and clarity
- Demonstrated strong time management skills, prioritizing tasks effectively
- Utilized effective communication skills for professional verbal and written interactions
- Collaborated seamlessly with healthcare teams to deliver coordinated care
Certification
- Certified Clinical Medical Assistant (CCMA State Board license in Texas)
- Certified Medical Assistant (CMA)
- Certified Nurse Assistant (CNA State Board license in Texas)
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
Vietnamese
Native or Bilingual
Timeline
Patient Care Technician
Texsan Methodist Hospital
09.2024 - Current
Nurse Shadow
Methodist Hospital Healthcare System
04.2024 - Current
LVN Student Nurse
Regent Care Center Medical
02.2024 - 03.2024
LVN Student Nurse
Memorial Medical Nursing Center Nursing Home
08.2023 - 10.2023
LVN Student Nurse
Regent Care Center of Oakwell Farm Nursing Home
06.2023 - 08.2023
Medical Assistant
Lone Star Center for Health & Wellness Clinic
03.2023 - 04.2023
LVN Student Nurse
University of Texas Health System Hospital
01.2023 - 12.2023
LVN Student Nurse
University Family Health Center–Southeast
01.2023 - 12.2023
LVN Student Nurse
San Antonio Gastroenterology Clinic
01.2023 - 12.2023
Medical Assistant
Procare Medical Center Live Oak Clinic
01.2023 - 07.2023
LVN Student Nurse
Legend Oaks Healthcare and Rehabilitation
01.2023 - 05.2024
Medical Interpreter
Vietnamese Community
01.2022 - Current
Caregiver
Grandfather
05.2021 - 10.2024
Restaurant Server
Pho Hung Cuong
11.2014 - 11.2018
Volunteer
Lackland Air Force Base
05.2014 - 11.2014
Certified Medical Assistant -
San Antonio Medical Assistant School - Live Oak
Associate of Science - Pre-Nursing
Northwest Vista College
Associate of Art - Business Administration
Northwest Vista College
High School Diploma -
John Marshall High School
Licensed Vocational Nurses -
Lamson Institute
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