Jennifer Burlachenko
West Springfield,MA
Summary
Detail-oriented and highly motivated accounting graduate with hands-on experience in bookkeeping and customer service. Skilled in managing financial records, tracking donations, and supporting day-to-day operations with accuracy and efficiency. Adept at analyzing data, solving problems, and working effectively in team environments. Bilingual in English and Russian, with strong organizational, analytical, and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bookkeeper-Assistant
Light of the Menorah Messianic Congregation
Agawam, MA
12.2019 - Current
- Maintained accurate records of physical and digital donations, including donor contact information.
- Designed and implemented a donation-tracking software system, eliminating manual data entry errors.
- Generated annual donor reports to support transparency and donor engagement.
Shift Leader / Manager in Charge
Taco Bell
West Springfield, MA
07.2016 - 07.2019
- Led store operations during high-volume shifts, ensuring exceptional customer service.
- Managed inventory, placed supply orders, and enforced food safety protocols.
- Trained and supervised team members; coordinated shift schedules to optimize performance.
- Handled POS transactions with speed and accuracy; responsible for opening and closing procedures.
- Resolved customer complaints professionally and maintained a positive store environment.
Education
Bachelor of Science - Accounting
Bay Path University
Longmeadow, MA12.2024
Skills
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Tableau
- Zoom
- Riipen
- Data inputting
- Attention to detail
- Teamwork
- Communication
- Time management
Certification
Social Media Marketing - Coursera
Timeline
Bookkeeper-Assistant
Light of the Menorah Messianic Congregation
12.2019 - Current
Shift Leader / Manager in Charge
Taco Bell
07.2016 - 07.2019
Bachelor of Science - Accounting
Bay Path University
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