Jennifer Burns
Lockport,New York
Summary
Resourceful Warehouse Manager with 4 years of experience directing UPS warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
SUPERVISOR OF LOGISTICS
UPS
11.2019 - Current
- Improved efficiency by 75% through employee management, workflow evaluations and monitoring
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Trained, scheduled and evaluated 20 employees
Oven Operator/Utility Worker
Costanzos Bakery
04.2024 - 10.2024
- Performed inspections throughout processes to meet quality standards.
- Checked temperature control to maintain proper conditions.
- Reduced and eliminated downtime to drive quality of products.
- Leveraged measuring equipment to obtain proper weights.
- Maintained work area and equipment to comply with company and sanitary standards.
- Observed, maintained and addressed issues to prevent and reduce waste.
- Reported issues and took action to prevent food safety and food quality problems.
- Documented daily activities efficiently and accurately with accurate company logs.
- Monitored flow, temperature and belt speed to keep smooth production.
- Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
- Collected and disposed of trash and debris.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Performed regular monitoring of utility systems to confirm proper functioning.
- Followed instructions from supervisor regarding daily job tasks and duties.
PHLEBOTOMIST TECHNICIAN
Mount St Mary's Hospital
07.2005 - 08.2019
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Participated in quality assurance and competency assessment initiatives
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
- Reviewed patient records for accuracy and completeness
ADVANCED EMERGENCY MEDICAL TECHNICIAN
Rural Metro Medical Services
07.1999 - 06.2005
- Responded to 911 calls for medical emergencies
- Immobilized patient for placement on stretcher and ambulance transport
- Administered treatments in emergency situations with accuracy, safety and speed
- Trained new EMTs on proper protocols and procedures
Education
Phlebotomist -
Niagara County Community College
Sanborn, NY05.2001
Advanced-Emergency Medical Technician | A-EMT-I - undefined
Erie Community College
Buffalo, NY06.2000
Political Science - Communications
Niagara University
Niagara Falls, NY05.1996
Skills
- Warehouse Organization
- Operational Management
- Inventory Supplies
- Process Improvement
- Motivational Leadership
- Mentoring
- Quality Assurance
- Staff Training
- Workplace Inspections
- Load Monitoring
- Constructive Feedback
- Compliance Optimization
- Worker Supervision
- Safety Standards
- Standards and Procedure Compliance
- Team Management
- Phone and Email Communication
- Safety Regulations Implementation
- Operations and Logistics
- Profit and Loss Management
- Complex Negotiations
- Daily Operations Management
- Corrective Actions
- Emergency Operating Procedures
- Team Goals
- Personnel Scheduling
- Documentation
- Conveyor Systems
- Supervisor Collaboration
- Food safety regulations
- Quality control standards
- Cleaning and sanitation
- Safety protocol
- Workplace organization
- Stress tolerance
- Record keeping
Timeline
Oven Operator/Utility Worker
Costanzos Bakery
04.2024 - 10.2024
SUPERVISOR OF LOGISTICS
UPS
11.2019 - Current
PHLEBOTOMIST TECHNICIAN
Mount St Mary's Hospital
07.2005 - 08.2019
ADVANCED EMERGENCY MEDICAL TECHNICIAN
Rural Metro Medical Services
07.1999 - 06.2005
Advanced-Emergency Medical Technician | A-EMT-I - undefined
Erie Community College
Political Science - Communications
Niagara University
Phlebotomist -
Niagara County Community College
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