Jennifer Burton

• Enhanced productivity by maintaining the one piece flow approach for stowing items.
• Ensured timely fulfillment of customer orders through effective picking and packing processes in outbound.
• Received comprehensive training in outbound and inbound problem solving techniques.
• Utilized provided device to accurately process and allocate customer shipments into designated routes.
• Expanded skillset by becoming proficient as a learning ambassador.
• Instructed and guided new hires in comprehensive training programs, ensuring their success.
• Trained employees in multiple roles for increased flexibility.
• Successfully completing ongoing hazmat training.

• Provided timely delivery of meals to both residential and corporate locations.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Managed item sorting for customer shipments.

Ensured smooth workflow by resolving conveyer jams.

Performed effectively under the pressure of fast-moving OPEX machineries.

Enhanced problem-solving skills to effectively resolve customer order issues through inbound training.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Resolved guest complaints about service or style.
• Organized sales area and work station to showcase products and boost sales.
• Mixed pigments and used proper techniques to achieve desired color.
• Educated clients on proper hair care and recommended products suited to their hair type.
• Maintained clean and organized work station, complying with health and safety standards.
• Managed inventory of hair care products and tools, ensuring availability of necessary items.
• Answered phone calls and emails to schedule client appointments.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Developed loyal following of clients by providing high-quality services.
• Developed a strong foundation through education and practical experience.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs on microsoft office.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
• Answered phone calls to take orders, give information and document reservations via microsoft office.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.