Jennifer Burton, MSW, APSW, SAC-IT (She/Her)

• Conducted individual therapy sessions for clients with diverse mental health needs.
• Developed personalized treatment plans in collaboration with multidisciplinary teams.
• Utilized evidence-based practices to address clients' emotional and psychological challenges.
• Conducted initial assessments of clients to determine presenting issues, diagnosis and develop treatment plans.
• Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
• Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
• Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals, in compliance with confidentiality standards..

• Conducted comprehensive assessments to identify client needs and resources.
• Coordinated with community organizations to provide additional client support services.
• Facilitated weekly workshops on life skills and job readiness for residents.
• Advocated for clients in accessing housing, healthcare, and employment opportunities.
• Managed crisis situations by providing immediate support and intervention strategies.
• Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
• Maintained accurate case records and documentation according to agency guidelines.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Developed individualized care plans with input from clients and their families.

• Coordinated care plans for residents to improve well-being and quality of life.
• Managed client assessments to identify needs and implement appropriate interventions.
• Facilitated communication among clients, staff, and external agencies.
• Guided staff in resolving complex cases with effective support and resources.
• Monitored program activities to ensure compliance with laws and regulations.
• Conducted thorough assessments to develop targeted care plans for service delivery.
• Handled referrals for advocacy issues and resolved client complaints efficiently.
• Led community services staff with proactive and hands-on leadership.

*** Note: Resigned due to foot injury obtained during personal time, which did not allow me onsite, per company policy***

*** Certified as Medication Management Supervisor***

• Managed budgets and resources for multiple residential service initiatives.
• Facilitated communication between clients, families, and service providers for support.
• Oversaw onboarding and training of new staff for residential services teams.
• Conducted regular staff meetings to ensure program objectives were met.
• Created policies and procedures related to residential services programs.
• Resolved conflicts among team members by using effective problem-solving techniques.
• Ensured all personnel records were up-to-date according to applicable laws or regulations.
• Facilitated investigations regarding injuries and allegations of abuse, misconduct and discrimination and provided honest, thorough information.
• Interacted with residents' guardians on continuous basis, keeping communication lines open and addressing concerns swiftly.
• Handled administrative procedures to meet objectives set by boards of directors or senior management.
• Maintained accurate documentation of patient's medical history, treatments provided, plans of care, medication management instructions given.
• Participated in continuing education programs related to medication management.
• Coordinated discharge planning, including patient education on follow-up care and medication management.
• Performed intakes and assessments for incoming clients, including collecting data on medical history, current symptoms, medication management, and other relevant information.
• Provided medication management services to clients including tracking medication management compliance among assigned caseloads.