Jennifer Buzby
Estell Manor,NJ
Summary
Dynamic Branch Manager with a proven track record at Sturdy Savings Bank, excelling in branch operations management and customer relationships. Leveraged excellent time management skills to enhance team performance and drive strategic sales initiatives, resulting in improved profitability and customer engagement. Committed to delivering exceptional service and fostering a high-performing team environment.
Overview
19
19
years of professional experience
Work History
Branch Manger
Sturdy Savings Bank
Ocean City, NJ
10.2024 - 04.2026
- Oversaw daily branch operations and ensured compliance with banking regulations.
- Managed team performance by providing training and mentorship to staff members.
- Developed and implemented strategic sales initiatives to enhance customer engagement.
- Analyzed financial statements to identify trends and improve branch profitability.
CSR
Ocean First Bank
Vineland NJ
01.2007 - 10.2024
- Delivered exceptional customer support through effective communication and problem-solving skills.
- Resolved inquiries and complaints promptly, ensuring high levels of customer satisfaction.
- Utilized banking software to manage account information and process transactions accurately.
- Trained new staff on customer service protocols and software systems for improved team performance.
Education
High School Diploma -
Ocean City High School
Ocean City, NJ06.1984
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
Timeline
Branch Manger
Sturdy Savings Bank
10.2024 - 04.2026
CSR
Ocean First Bank
01.2007 - 10.2024
High School Diploma -
Ocean City High School