Jennifer Byrd
Complete Flooring Source
Aurora,CO
20
years of professional experience
Dynamic professional with over 15 years of experience in sales and operations. Skilled in developing strategic pricing strategies and conducting impactful product presentations, contributing to increased profitability and customer satisfaction.
Work History
Sales Executive
3 Years 5 Months- Developed and maintained strong customer relationships to drive repeat business and referrals.
- Conducted product presentations and demonstrations to educate clients on flooring options and benefits.
- Implemented strategic pricing strategies that improved profit margins without sacrificing competitive edge.
- Resolved customer inquiries and concerns promptly, maintaining high levels of service excellence throughout the sales process.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Managing Director
2 Years 5 Months- Led cross-functional teams to align business objectives with market demands, fostering collaboration and innovation.
- Analyzed market trends to inform strategic planning and drive sustainable growth initiatives.
- Implemented innovative fiber technology solutions to improve product quality and customer satisfaction.
- Directed operational strategy, enhancing efficiency across production processes.
- Oversaw financial management, optimizing budget allocation for maximum return on investment.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Director of Operations
13 Years 9 Months- Developed and implemented strategic initiatives to optimize resource allocation across departments.
- Led cross-functional teams in executing process improvements that increased overall productivity.
- Oversaw budget management, ensuring alignment with organizational goals and cost-effectiveness.
- Streamlined operational workflows to enhance efficiency and reduce bottlenecks.
- Facilitated training programs aimed at enhancing team capabilities and fostering a culture of accountability.
- Established key performance indicators to measure operational success and inform strategic planning.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreements.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
Education
Associate of Science - Accounting
Skills
Sales acumen
Product knowledge
Sales strategy
Product presentations
Cross-selling techniques
Client development
Order management
CRM software proficiency
Systems and software expertise
Customer service
Interpersonal and written communication
Relationship building
Timeline
Sales Executive
Complete Flooring Source
04.2023 - CurrentRead More
Managing Director
Twisted Fiber Inc
10.2020 - 03.2023Read More
Director of Operations
ErgoSquad, Inc.
10.2006 - 07.2020Read More
Community College of Aurora
Associate of Science from Accounting
Read More