ALAN SACKS
Waxhaw,North Carolina
Summary
Seasoned Senior Mortgage Loan Officer with history in residential mortgage origination. Knowledgeable in guiding borrowers through loan process, from application to closing, and adept at assessing client needs to provide tailored financial solutions. Proven ability in driving sales growth while maintaining high levels of customer satisfaction and regulatory compliance. Successfully streamlined processes leading to enhanced efficiency within previous work roles.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Account Executive- Outside Sales
Homebridge Financial
01.2024 - Current
- Worked as Outside Sales AE. My focus was on NON-QM lending. Provided ongoing communication & training to my Broker Partners on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Developed a new broker base in various unestablished territories.
- Provided ongoing communication & training to mortgage brokers on products, policies, and procedures to ensure all loan files were complete and within guidelines.
Account Executive- Outside Sales
Logan Finance Corp.
01.2023 - 01.2024
- Worked as Outside Sales AE. My focus was on NON-QM lending. Provided ongoing communication & training to my Broker Partners on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Developed a new broker base in various unestablished territories.
- Provided ongoing communication & training to mortgage brokers on products, policies, and procedures to ensure all loan files were complete and within guidelines.
Account Executive- Outside Sales
Carrington Mortgage Services, Mtg Lending Division
01.2022 - 12.2022
- Worked as Outside Sales AE. My focus was on NON-QM lending. Provided ongoing communication & training to my Broker Partners on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Developed a new broker base in various unestablished territories.
- Provided ongoing communication & training to mortgage brokers on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Consistently exceeded all monthly sales and volume goals.
Account Executive- Inside Sales
NewRez LLC
Charlotte, USA
01.2018 - 12.2022
- Worked as Inside Sales AE. This was a new department for NewRez. I became the Top AE for the division. We had over 15 inside AE's. My production was a mix of FNMA, GNMA, JUMBO and NON QM. I averaged over 20 Million a month.
- Provided ongoing communication & training to my Broker Partners on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Consistently exceeded all monthly sales and volume goals.
- Charlotte, NC
Loan Officer
Movement Mortgage
Charlotte, USA
01.2017 - 12.2018
- Onsite Lender for Keller Williams Office. My job was to increase the percentage of referral business from the SouthPark office agents to our company.
- Provided ongoing communication & training to my Realtors on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Consistently exceeded all monthly sales and volume goals.
- Charlotte, NC
Loan Officer
HomeServices Lending, LLC
Charlotte, USA
01.2014 - 12.2017
- Onsite Lender for Berkshire Hathaway Office. My job was to increase percentage of referral business from the SouthPark office agents to our company. When I got there the percentage was 3%. I pushed the percentage to over 25%, and consistently sustained a high level.
- Provided ongoing communication & training to my Realtors on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Consistently exceeded all monthly sales and volume goals.
- Charlotte, NC
Loan Officer
Monarch Bank & Mortgage
Charlotte, USA
01.2014 - 12.2014
- Sourced new business, and acted as primary company liaison between my Real Estate Partners and Builder Accounts.
- Provided ongoing communication & training to my referral partners on products, policies, and procedures to ensure all loan files were complete and within guidelines.
- Consistently exceeded all monthly sales and volume goals.
- Charlotte, NC
Owner/Operator
Monkey Joe's Parties and Play
01.2004 - 12.2012
- Monkey Joe's is a giant indoor inflatable playground for kids. Monkey Joe's has over 50 locations in 12 states. I was instrumental in creating many of the policy changes, and was the creative force for many of the staple ideas that are a fixture in all of the stores nationally. Managed the personnel department, advertising, purchasing, toys, inflatables, and repairs for the company. I also implemented and oversaw the redemption and video game department.
- Lake Norman, Pineville, Matthews, University
Owner
The JohnAlan Mortgage Group, Mortgage Associates
Charlotte, USA
01.2000 - 12.2004
- The JohnAlan group was a low-cost, high service mortgage company. Our focus was on high credit score borrowers who were looking for a good deal. We did exceptional repeat business. We hung our hat on great service. Nothing more, nothing less. We were licensed to do business in 10 states. We built a strong referral base through Internet and local advertising plus word of mouth. Very hands on, and troubleshooted all of the company's problems personally. I prided myself on the fact that we had an average 0% delinquency rate with our lenders.
- Charlotte, NC
Account Executive
Countrywide Home Loans
Charlotte, USA
01.1996 - 12.2000
- Countrywide Home Loans was the largest lender in the nation for all the years I was employed there. I worked for the Wholesale Division of Countrywide. My territory was from Charlotte through the mountains of Asheville. My office grew from 800 square feet before I came on board, to over 5,000 square feet when I left. We became one of the top 5 AE's in the whole nation. This was quite an accomplishment from where we came from. Built a strong broker base through training seminars, focus, assisting in the loan process from application to closing, and trust.
- Charlotte, NC Region
Mortgage banker, New Construction/Non-Profit Account Executive
Fleet Mortgage Group
Westbury, USA
01.1985 - 12.1996
- Fleet Mortgage was a mortgage banker who was focused on conventional, FHA, first time home buyer, state subsidized and low-income loans. Won the Presidents award for being a top producer several times. Did monthly training seminars for the Bronx Board of Realtors. Developed and implemented a "15 point Pre-Quote Checklist" that became a standard for inside sales reps nationwide. Lead Originator for low-income housing developments such as: Hempstead Hispanic Civic Association, New York City Housing Partnership, and Long Island Housing Group. Speaker for SONYMA (state of NY mortgage agency) conference (800 attendees).
- Westbury, NY
Education
Master of Arts - Business
Queens Borough Community College
Queens, NYSkills
- Deep Understanding of Mortgage Loan Products and Underwriting Guidelines
- Self Driven with the ability to work independently and collaboratively
- Vast Experience working Remotely
- Consumer direct sales experience
- Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process
- Ability to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations
- Excelled in a call center environment
- Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
- Direct Sales
- Outside Sales
- Cold Calling
- Inbound Calls
- Account Management
- Customer Satisfaction
- Inside Sales
- Account Planning
- Sales/Marketing
- Organization Skills
- Leadership
- Industry Standards
- Manage Client Expectations
- Relationship Building
- Microsoft Office
- Loan Pricing
- Creative Problem Solving
- Sales Acumen
- Communication Skills
- Training
- Follow Up
- Loan processing
- Mortgage compliance
- Customer relationship management
- Mortgage underwriting
- Non-QM lending
- Sales strategy
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Critical thinking
- Credit evaluation
- Residential mortgage lending regulations
- Client account management
- Goal oriented
- Relationship selling
- Five Star Client Experience Always
- Work with Salesforce and other CRM Systems
Accomplishments
- Was the Number 1 Inside Sales Account Executive for NewRez.
- Increased production for HomeServices Lending in their SouthPark Branch of Berkshire Hathaway almost 10 fold.
- First franchisee to open successfully, outside corporate stores, for Monkey Joe's Parties and Play organization.
- Built, hired, and trained staff accommodating rapid development and providing them with the tools and leadership reaching high profit objectives and customer satisfaction.
- Started a new company in the mortgage industry from the ground up, and grew the business to have over 20 employees doing business in 10 states in less than 3 years.
Community Affiliations
- Better Business Bureau
- Lake Norman Chamber of Commerce
- Charlotte Chamber of Commerce
- Matthews Chamber of Commerce
Business Profile
As a Retail Loan Originator, Mortgage Company Owner, and a Wholesale Account Executive I have the skills and background to tackle any task thrown my way. It has always been my privilege to help my referral partners grow their business by helping them to collaborate with them and truly become their partner in business. Through coaching and mentoring I will seek to create a relationship that is not just one dimensional, but rather comprehensive in its approach, confident in its implementation and attentive on its future. I strive to become their trusted advisor, and partner in business. Since I was a Loan Officer myself for over 20 Years, I am empathetic to their trials, I can help educate and motivate them when they are in need, and will always spend the time to help walk them through the best possible solutions for each client's unique needs. I was on the ground floor when Bankrate opened their doors to mortgage leads. I would handle on average anywhere from 10-30 Inbound calls a day or more from people hungry to learn more about my company's products. I took what I learned from that opportunity into all my lead generation future endeavors.
Certification
NC NMLS Loan Officer License
Timeline
Account Executive- Outside Sales
Homebridge Financial
01.2024 - Current
Account Executive- Outside Sales
Logan Finance Corp.
01.2023 - 01.2024
Account Executive- Outside Sales
Carrington Mortgage Services, Mtg Lending Division
01.2022 - 12.2022
Account Executive- Inside Sales
NewRez LLC
01.2018 - 12.2022
Loan Officer
Movement Mortgage
01.2017 - 12.2018
Loan Officer
HomeServices Lending, LLC
01.2014 - 12.2017
Loan Officer
Monarch Bank & Mortgage
01.2014 - 12.2014
Owner/Operator
Monkey Joe's Parties and Play
01.2004 - 12.2012
Owner
The JohnAlan Mortgage Group, Mortgage Associates
01.2000 - 12.2004
Account Executive
Countrywide Home Loans
01.1996 - 12.2000
Mortgage banker, New Construction/Non-Profit Account Executive
Fleet Mortgage Group
01.1985 - 12.1996
Master of Arts - Business
Queens Borough Community College