Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jennifer Byrnes

Retail Supervisor
Wolcott,CT

Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 10 years in the field.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Area Supervisor

Ocean State Job Lot
Bristol, CT
09.2021 - Current
  • Ensure that all customers are satisfied and receive the best shopping experience possible. Always treat the customer first.
  • Support the front end and cashier as needed.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals as needed.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Set planograms and reset isles as needed to business needs
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Mentored new sales associates to contribute to store's positive culture.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Kept open communication with management at all times.

Preschool Teacher

Star Cubs Day Care
Meriden, CT
09.2014 - 10.2020
  • Developed curriculum to advance physical, emotional, social and cognitive growth of children.
  • Supervised student teachers to provide objective feedback.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provide a safe and loving environment for the children to learn and develop in.

Consumables Team Leader

Target
Meriden, CT
10.2004 - 09.2014
  • Provide the best experience for the guest possible.
  • Coached team members in effective strategies to help attain weekly and monthly sales goals.
  • Ensure customer satisfaction
  • Maintain all food inventory and presentation
  • Ensure all food safety check lists and state paperwork is completed
  • Worked organized and safely
  • Delegated tasks to employees and monitored completion.
  • Trained new employees on cashiering and payment processing.
  • Creatively displayed merchandise and store items, which helped boost sales during peak shopping times.
  • Supervised team of 8 employees, answered questions and provided positive feedback.
  • Supervised consumables team and evaluated performances.
  • Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained long-term relationships with national and local vendors.

Education

Associate of Science - Human Resources Development

Naugatuck Valley Community College
Waterbury, CT
08.1998 - 05.2003

High School Diploma -

Wolcott High School
Wolcott, CT
08.1993 - 06.1998

Skills

Food Safety Certified

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Supervisor

Ocean State Job Lot
09.2021 - Current

Preschool Teacher

Star Cubs Day Care
09.2014 - 10.2020

Consumables Team Leader

Target
10.2004 - 09.2014

Associate of Science - Human Resources Development

Naugatuck Valley Community College
08.1998 - 05.2003

High School Diploma -

Wolcott High School
08.1993 - 06.1998

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Jennifer ByrnesRetail Supervisor