Justin Ali
Walmart Fulfillment Center
Clermont,FL
10
years of professional experience
Dynamic, results-driven professional with over a decade of experience in business leadership and administration, consistently demonstrating a strong track record of achievements. Adaptable to diverse work environments and committed to fostering team success through effective planning and execution of initiatives. Expertise in data analysis, enhancement of customer service standards, and issue resolution to cultivate high-performing teams while upholding core company values and ethics. Eager to embrace new challenges that promote personal growth and career advancement.
Work History
Area Manager
3 Years 1 Month- Leading 175+ associates and frontline leaders in one of Walmart's highest-volume fulfillment centers.
- Spearheaded the #1 performing Consolidations operation in Walmart's fulfillment network, achieving the highest volume processed of on-time customer order fulfillment.
- Executed inbound and outbound business plans through workforce planning, scheduling, and workload management, consistently exceeding performance, quality, and safety goals.
- Developed leaders and associates through coaching, performance management, training, and succession planning while supporting hiring and promotion decisions.
- Earned recognition as Safety FC of the Year by driving operational excellence, safety compliance, and a strong accountability culture.
- Maintained 100% execution on Walmart Quality Portal standards through training, compliance monitoring, and process discipline.
- Redesigned performance accountability processes, reducing performance issues and establishing sustainable routines that improved operational results.
- Leveraged data analytics and reporting tools, including Excel, Schafer, and Drax, to identify trends, improve productivity, and support business decisions.
- Resolved associate, customer, and supplier concerns through collaborative problem-solving and corrective action implementation.
Operations Manager (Complex)
2 Years 8 Months- Total store responsibility for a complex Supercenter with 565 associates, directly leading a team of 120+ associates.
- Led operations in a $200M+ annual sales store, ranked among the highest volume locations in the company.
- Created one of Walmart's top 3 performing Fresh areas in the company, consistently driving sales, service, and operational excellence.
- Led market 1st in profitability through P&L analysis, inventory control, shrink reduction, waste management, and sales growth initiatives.
- Recruited, hired, trained, and developed associates while establishing operational routines, customer service standards, and performance expectations.
- Implemented workforce scheduling strategies aligned to customer demand, seasonal fluctuations, and business priorities.
- Created and led a mentoring and accountability program that improved associate performance and resulted in the highest engagement score in the market.
- Directed daily store operations through leadership meetings, team huddles, and execution of merchandising, cleanliness, and zoning standards.
- Successfully launched key company initiatives, including VizPick and Walmart+, while driving adoption and operational execution.
Assistant Store Manager (Complex)
3 Years- Specialized in OMNI and Digital Operations, ensuring on-time execution of pickup and delivery services while supporting rapidly growing eCommerce demand.
- Launched and scaled GIF 2 and Express Delivery, achieving the #1 company ranking for operational performance.
- Consistently led the market 1st in OPD metrics, including On-Time Pick, First-Time Pick Rate, and CSAT, while maintaining record customer wait times below one minute.
- Identified operational gaps and implemented process improvements that increased productivity and service levels.
- Developed and promoted talent, advancing multiple associates into supervisory roles and supervisors into salaried management positions.
- Led major store initiatives including Black Friday operations, aisle location resets, seasonal transitions and community engagement efforts while earning Market Champion, back-to-back Garden Center Gold Cup Champion and leading the region in social media engagement
Support Manager
9 Months- Supervised and developed associates by assigning work, setting expectations, and providing coaching to improve performance.
- Maintained inventory accuracy and backroom operations through effective use of inventory management systems, audits, and process controls.
- Led customer service and operational execution across multiple departments while ensuring a safe and productive work environment.
- Consistently exceeded stocking, unloading, and operational performance goals.
Department Manager
11 Months- Led department operations, including inventory management, merchandising, pricing, and process execution.
- Hired, coached, and developed associates while driving performance and accountability.
- Maintained inventory accuracy and reduced shrink through effective operational controls and merchandise management.
- Improved business results by analyzing performance metrics and implementing action plans.
Education
Bachelor of Arts - Business Administration
High School Diploma
Skills
Logistics and Retail Operations
Experienced with AI tools
Customer Service Satisfaction
Team Development Delegation and Supervision
Cash Handling and Reconciliation
Store Opening and Closing Procedures
Proficient in Microsoft Office
Tableau/ Schafer/ Drax
Workday Certified
Food Safety Certified
Certified in power lifting equipment
Timeline
Area Manager
Walmart Fulfillment Center
06.2023 - CurrentRead More
Operations Manager (Complex)
Walmart
10.2020 - 06.2023Read More
Assistant Store Manager (Complex)
Walmart
10.2017 - 10.2020Read More
Support Manager
Walmart
01.2017 - 10.2017Read More
Department Manager
Walmart
02.2016 - 01.2017Read More
Maynard Evans High School
High School Diploma
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University of Central Florida
Bachelor of Arts from Business Administration
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Walmart Academy
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