Jennifer Caballero
Mesa,AZ
Summary
I am a bilingual speaker with communication skills and maintained reliability, responsibility, and willingness to learn to strengthen understanding of healthcare practices.
Eager to work with my team members to create a healthy work environment.
Overview
5
5
years of professional experience
Work History
Back Office Technician
ABC Children's Eye Specialist
Phoenix, AZ
06.2021 - 03.2023
- Receiving and handling sensitive patient information on a daily basis and specific involvement of patient care.
- Scheduling and rearranging patient appointments, tests and surgeries.
- Conducting basic clinical duties, examining patient in preparation for physicians.
- Preparation of patient charts and reports to maintain patient records and medical history, developmental milestones and family history.
- Translating, scribing or assisting physicians during examinations or procedures.
- Calling in prescriptions to pharmacy.
- Answering phones, speaking with families and filing medical records for each patient.
- Working with a variety of patients, ranging from ages newborn to adults and special needs on a daily basis.
- Keeping a positive environment and good attitude throughout the day among peers, patients, parents or physicians.
Medical Assistant
Bellagio Foot and Ankle
Chandler, AZ
08.2023 - 09.2026
- Assisted in patient intake, directed patients to exam rooms, fielded questions, and obtained medical history documentation to ensure accurate records
- Managed appointment scheduling and follow-up calls.
- Conducted basic diagnostic tests and recorded results to support clinical assessments, including ABI tests and X-ray imaging
- Educated patients on foot care practices, improving adherence to treatment protocols.
- Mentored and trained junior staff on best practices for patient interaction and clinical procedures.
- Implemented electronic health record updates, enhancing data accuracy and accessibility for care teams.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Cleaned, sterilized, and prepared tools with proper utilization of Autoclave.
- Assisted in wound cleaning, assessment, wrapping of wounds.
- Assisted in sending in home health orders, durable medical equipment, and prescriptions for patient care.
- Surgery scheduling, including follow up contact with patients to ensure clearance.
Sales Associate
Dillard's, Inc.
Mesa, AZ
03.2022 - 12.2022
- Worked afternoons and weekends encouraging, educating and selling products ranging from skin care products makeup or kinds of fragrances.
- Arranged and attended in and out of work events monthly.
- Created personal clientele over time further increasing sales for the company.
Education
High school diploma - undefined
Mesa High School
Mesa, AZ05.2021
Skills
- Medical Scheduling
- Patient Care
- Upselling
- Retail Sales
- Insurance Verification
- Translation
- Bedside manner
- Multitasking
- Managing
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Assistant
Bellagio Foot and Ankle
08.2023 - 09.2026
Sales Associate
Dillard's, Inc.
03.2022 - 12.2022
Back Office Technician
ABC Children's Eye Specialist
06.2021 - 03.2023
High school diploma - undefined
Mesa High School