Jennifer Cahalan
Gaylordsville,CT
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
19
19
years of professional experience
Work History
Program Manager, Innovation Management
Entegris
Billerica, MA
11.2011 - Current
- Forecasted business needs and scheduled employees to meet expected demands.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Created and maintained applications for new product development.
- Managed team responsible for data reporting and analytics.
Director of Customer Service
Greenfield Online
Wilton, CT
06.2000 - 03.2003
- Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
- Responded to disruptive events using crisis management techniques to offer corrective solutions and maximize customer satisfaction.
- Built strong relationships with field operations team to support business development opportunities and improve service.
Manager EBusiness
PerkinElmer
Wilton, CT
09.1994 - 06.2000
- Created PerkinElmer's digital presences
- Facilitated implementation of online parts ecommerce site
- Worked with marketing and leadership to create messaging.
- Communicate with external groups
Education
Bachelor of Science - Business Management
Purdue University
West Lafayette, IN07.2022
Skills
- Public Speaking
- Training and Development
- P&L Management
- Change Management
- Work Planning and Prioritization
- Administration and Reporting
- Critical Thinking
- Project Management
Technical Skills
- MS Office Products
- PowerBI
- Stage Gate Systems
- LabWare LIMS
- PerkinElmer ChemDraw
- Electronic Lab Notebooks
Timeline
Program Manager, Innovation Management
Entegris
11.2011 - Current
Director of Customer Service
Greenfield Online
06.2000 - 03.2003
Manager EBusiness
PerkinElmer
09.1994 - 06.2000
Bachelor of Science - Business Management
Purdue University
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