Jennifer Calabretta
Glen rock,New Jersey
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Seeking a receptionist position where skills, back round and education will contribute to the company goals.
Overview
16
16
years of professional experience
Work History
Receptionist
Bellula Salon
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Receptionist
Ciao Bella Salon
01.2008 - 10.2022
- Communication, front end management and appointment scheduling
- Inventory and maintenance
- Quality customer service
- Assistant to lead hair stylist and owner of hair salon
- Peaceful and enjoyable salon experience
- Team leadership.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Education
WORK : COSMETOLOGY -
ORANGE – ULSTER BOCES GOSHEN
Goshen, NY07.2007
High School Diploma -
PINE BUSH HIGH SCHOOL
PINE BUSH, NEW YORK07.2007
Skills
- Friendly courteous, and professional phone manner
- Maintaining appointment data- base
- Able to manage clients with grace, even during peak demand
- Support managers and employees in daily operations as needed
- Proficient with all monetary transactions
- PC Proficiency
- Sorting and Labeling
- Word Processing
- Schedule Management
- Multi-Line Telephone Systems
- Mail Preparation and Sorting
- Reception Desk Management
- Organization Skills
Timeline
Receptionist
Bellula Salon
10.2022 - Current
Receptionist
Ciao Bella Salon
01.2008 - 10.2022
WORK : COSMETOLOGY -
ORANGE – ULSTER BOCES GOSHEN
High School Diploma -
PINE BUSH HIGH SCHOOL
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