Jennifer Callahan
Summerville,SC
Summary
Goal-driven and highly motivated professional transitioning into a career in phlebotomy, with a strong passion for patient care and the healthcare field. A dependable leader and enthusiastic team player with excellent communication, organization, and interpersonal skills. I thrive in fast-paced environments, embrace daily challenges, and value teamwork and multiple perspectives when completing tasks. Currently building hands-on phlebotomy skills and knowledge while bringing years of professional experience in customer service, communication, problem-solving, and working effectively with others. Eager to begin my career as a Phlebotomist and provide patients with compassionate, professional, and quality care.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Office Manager
Comact
Saint George, South Carolina
06.2026 - Current
- Oversaw daily office operations and coordinated administrative tasks to ensure smooth workflow.
- Organized staff schedules and coordinated meetings for effective communication.
- Implemented office policies and ensured compliance with company standards.
- Facilitated vendor communications and managed service agreements to maintain quality supplier relationships.
- Managed office inventory and placed new supply orders.
- Processed payroll transactions for employees to ensure timely and accurate payments. for employees accurately and efficiently.
- Ensure compliance with federal and state payroll regulations consistently.
Logistics Coordinator
RUD Fleet
High Point, North Carolina
11.2024 - 04.2026
- Coordinate with drivers to ensure readiness for assignments by providing route details, addressing concerns, and maintaining compliance with company policies and procedures.
- Developed and managed detailed schedules for vehicle pickups, deliveries, and driver routes to optimize efficiency and reduce delays.
- Navigated routes using GPS technology, enhancing delivery accuracy and reducing travel time.
- Addressed unexpected issues, including delays and accidents, implementing solutions to uphold service efficiency and enhance customer satisfaction.
- Ensured accurate completion of all required documentation, including vehicle inspections, trip logs, and delivery confirmations, while maintaining driver compliance with safety regulations and transport requirements.
- Served as the primary point of contact for clients, providing updates on transportation status, scheduling, and resolving any issues in a timely manner.
- Established strong vendor relationships, achieving preferential pricing and favorable terms.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Scheduling Coordinator /Purchasing Manager
Hughes Supply Company
12.2012 - 11.2024
- Identified scheduling issues and developed solutions that enhanced efficiency and supported profitability.
- Managed daily scheduling conflicts, minimizing operational backlogs and ensuring full shift coverage.
- Communicated scheduling changes to plant manager, and material handlers.
- Developed strong working relationships with executive team, machine operators, material handlers, and mold hangers.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Ordered materials for specific jobs, facilitating timely project execution.
- Assessed ROI for purchases to optimize budgeting and resource allocation.
Recruiter /Sales Manager
Job Hook
05.2011 - 12.2012
- Closed deals through prompt resolution of customer issues, enhancing client satisfaction.
- Developed customer relationships and identified needs to offer tailored services, expanding client base.
- Resolved customer relations issues to enhance client satisfaction and streamline issue resolution.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Account Manager
Mueller Systems LLC
01.2009 - 05.2011
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Strengthened client relations and improved satisfaction to support growth initiatives.
- Created and executed strategies that improved client retention rates.
- Resolved accounting, billing, and service delivery issues to enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
Telesales Representative
Time Warner Cable
02.2005 - 01.2009
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame customer objections through friendly, persuasive communication to facilitate sales.
- Opened new accounts while accurately documenting personal, demographic, and payment information in system to ensure seamless onboarding.
- Recorded customer and potential customer contact information in internal database to maintain up-to-date records for future outreach.
Vending Account Manager
Coca Cola Bottling Co Consolidated
09.1994 - 02.2005
- Cultivated strong client relationships through accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
- Resolved accounting, billing, and service delivery issues to enhance client satisfaction.
- Informed clients about new products and services to boost engagement with brand.
Education
Certificate -
Phlebotomy Training Specialists
Charleston, SC08-2026
Skills
- Office management
- Schedule Management
- Scheduling coordination
- Calendar Management
- Staff Coordination
- Documentation management
- Inventory Management
- Compliance management
- Compliance enforcement
- Client relations
- Client support
- Effective communication
- Decision-making
- Problem resolution
- Problem solving
- Staff training
- Confidentiality Requirements
Certification
- Phlebotomist
Timeline
Office Manager
Comact
06.2026 - Current
Logistics Coordinator
RUD Fleet
11.2024 - 04.2026
Scheduling Coordinator /Purchasing Manager
Hughes Supply Company
12.2012 - 11.2024
Recruiter /Sales Manager
Job Hook
05.2011 - 12.2012
Account Manager
Mueller Systems LLC
01.2009 - 05.2011
Telesales Representative
Time Warner Cable
02.2005 - 01.2009
Vending Account Manager
Coca Cola Bottling Co Consolidated
09.1994 - 02.2005
Certificate -
Phlebotomy Training Specialists