Jennifer Callison
Chapmansboro,Tennessee
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CNA
Shift Key
01.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Reimbursement Specialist
Vanderbilt Medical Center
10.2022 - 10.2023
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
- Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
- Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
Sandwich Artist
SUBWAY®Restaurants
03.2002 - 12.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
Certified Nursing Assistant
Skyline Medical Center
06.2012 - 04.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
G.E.D -
Tennessee State University
Medical Billing and Coding -
Brightwood College
Nashville, TN06.2018
Skills
- Electronic Medical Records (EMR)
- EOB's
- Medical Billing and Coding Procedures
- Conflict Resolution Proficiency
- CPR Certified
- First Aid Trained
- HIPAA and OSHA
- Rejected and Denied Claims
- Health Information Management
- Commercial Insurance
- CPT, ICD-9/10 & HCPCS
- CMS-1500 & UB-04 Claims
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Reimbursement Specialist
Vanderbilt Medical Center
10.2022 - 10.2023
CNA
Shift Key
01.2022 - Current
Certified Nursing Assistant
Skyline Medical Center
06.2012 - 04.2017
Sandwich Artist
SUBWAY®Restaurants
03.2002 - 12.2022
Medical Billing and Coding -
Brightwood College
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
G.E.D -
Tennessee State University
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